Discontinued VapeXhale Cloud

Cannabinaut

Cannasseur and Glasshead
Ok it seems like my unit is defective. I had to put it up to 3 earlier and I still didn't get a cloud. So alas, more time without a cloud. It definitely doesn't get as hot as my old cloud.

I feel for you newVaper420. Two returns in a row is a SOB PITA. I really hope my unit will work right the second time.
 
Cannabinaut,

newVaper420

Vapor Enthusiast
What happens at maximum heat?

I'm giving it a shot at 3 right now. It's been heating for 15 minutes already. I'll wait another 10 minutes. But earlier, I didn't have much success at 3. I thought about turning it to max, maybe if 3 doesn't work first shot. I'm gonna fill a .2 ELB (no packing).

Again I've used the Cloud for 2 months and never had a problem with my old unit (until the one time it combusted at 12 and then I sent it in). LOL.

All I know is it's significantly different than my old unit.
 
newVaper420,

ej2389

Member
Ya I noticed the same thing, but I think its OK, theres no way in hell Im giving this thing up. It still got me medicated, I just took a few more smaller rips.
 

PoopMachine

Well-Known Member
I see the Vriptek getting some love in here. Ive never used a Vriptech but I have a Magikwand.. has anyone else tried one of those? Similar concept but the MW does have a ceramic heating element.
 
PoopMachine,

ej2389

Member
I'm giving it a shot at 3 right now. It's been heating for 15 minutes already. I'll wait another 10 minutes. But earlier, I didn't have much success at 3. I thought about turning it to max, maybe if 3 doesn't work first shot. I'm gonna fill a .2 ELB (no packing).

Again I've used the Cloud for 2 months and never had a problem with my old unit (until the one time it combusted at 12 and then I sent it in). LOL.

All I know is it's significantly different than my old unit.
Also maybe you should expect to have a cooler unit because it seems like both of ours would get too hot since they both wound up combusting.
 
ej2389,

Stu

Maconheiro
Staff member
I see the Vriptek getting some love in here. Ive never used a Vriptech but I have a Magikwand.. has anyone else tried one of those? Similar concept but the MW does have a ceramic heating element.
I had a MW for a while, but I sold it because I didn't really care for it. It worked ok, but nothing special. I don't miss it.
:peace:
 
Stu,

newVaper420

Vapor Enthusiast
Also maybe you should expect to have a cooler unit because it seems like both of ours would get too hot since they both wound up combusting.


Nah, mine is definitely busted.

I started it at 8:40pm. This time I was real mindful of the time. I thought this happened last time. But it definitely shut off at 9:20pm. So the timer is only set for 40 minutes or something. This alone makes it busted.

I set it to 3 O'Clock. No cloud. No brown ABV. Took a decent first hit but probably the equivalent of maybe an 9 O'Clock setting on my old unit. Maybe. I don't even know. It was incredibly light. I can't milk anything even at 3. I am getting very very low visible vapor in my HydraTree. I can't fathom that this is correct.

Also, the LED light is definitely not working or something. Now it's in a cyclical pattern. Flashes green twice, then stays green, then flashes to red, then flashes green a few times, back to red, then back to green. It never stays green.
 
newVaper420,

PoopMachine

Well-Known Member
So.. heres something you dont hear often.. my new ELBs I JUST got today are actually too loose. With no training whatsoever, the ELB falls right out of my Cloud when you flip it over.

Sigh... so now I have a pack of ELBs that are useless to me.
 
PoopMachine,

partially veiled

Lo Boob Oscillator
I'm giving it a shot at 3 right now. It's been heating for 15 minutes already. I'll wait another 10 minutes. But earlier, I didn't have much success at 3. I thought about turning it to max, maybe if 3 doesn't work first shot. I'm gonna fill a .2 ELB (no packing).

Again I've used the Cloud for 2 months and never had a problem with my old unit (until the one time it combusted at 12 and then I sent it in). LOL.

All I know is it's significantly different than my old unit.

Also maybe you should expect to have a cooler unit because it seems like both of ours would get too hot since they both wound up combusting.


Yeah...so...I'm a little confused. newVaper420, what do you mean when you say 3? You seem to imply that 3 is not the maximum temperature and it was my understanding that it was. The way I understand the temperature dial is as follows:

There are 7 useable hashmarks on the dial, 8 if you count the one on the very bottom but I don't because the knob just doesn't go that far. I count, from lowest to highest, 9 through 3, making 7 hashmarks with the middle being 12. The hashmarks themselves should be thought of as a guide for remembering your favorite temperature.

Is this completely wrong, or what? newVaper420 if you previously had on older unit that ran hot, my experience was that they could run up to twice as hot as the Cloud is intended to run. That assumption is based on my side by side testing of two different units and nothing more. With this being said, 12 on a hotter unit could act more like 3 on a standard unit, or maybe even hotter.

This has suddenly gotten a little confusing for me so it would be helpful if you could explain what you mean by 3. Thanks.


ETA: Despite your recent post about the issues with your Cloud, can you please still address my question? I am still confused by the way you talk about the temperature dial and I want to make sure I haven't been misunderstanding that part of the conversation about the Cloud.
 
partially veiled,

newVaper420

Vapor Enthusiast
Yeah...so...I'm a little confused. newVaper420, what do you mean when you say 3? You seem to imply that 3 is not the maximum temperature and it was my understanding that it was. The way I understand the temperature dial is as follows:

There are 7 useable hashmarks on the dial, 8 if you count the one on the very bottom but I don't because the knob just doesn't go that far. I count, from lowest to highest, 9 through 3, making 7 hashmarks with the middle being 12. The hashmarks themselves should be thought of as a guide for remembering your favorite temperature.

Is this completely wrong, or what? newVaper420 if you previously had on older unit that ran hot, my experience was that they could run up to twice as hot as the Cloud is intended to run. That assumption is based on my side by side testing of two different units and nothing more. With this being said, 12 on a hotter unit could act more like 3 on a standard unit, or maybe even hotter.

This has suddenly gotten a littley confusing for me so it would be helpful if you could explain what you mean by 3. Thanks.

Hahaha sure. Actually the dial really goes up to like 4:30 / 5. Think of it like a clock. 3 O Clock is a horizontal line. So thats actually not the maximum. It can go up. I count 8 hash marks, 7 usuable.

The 8th is the one all the way at the bottom, and it doesn't hit that one. Only the one to the left and the right. If 1 was the minimum and 7 the maximum, the 3 O'Clock is my 6th hash mark. and it can go to 7.

Well, see I'm not exactly sure if my old unit ran hot, and my new unit is normal, or my old unit ran correct until it combusted that day, and this unit is cold, or maybe my old unit ran too hot, and this unit separately is running way too cold.

Either way, I set that shit to maximum right now, and I still don't have dark brown ABV and couldn't milk up the HydraTree. Comparing it to my PAX on level 3 the PAX makes completely brown abv. Something my previous cloud used to match. This Cloud comes no where near it.

---

Also there is this really noxious smell it's giving off to be honest. Some sort of glue or adhesive or something. It's really bad. It's been on for two cycles (mine shuts at 40 minutes), and the smell hasn't gone away yet.
 
newVaper420,

partially veiled

Lo Boob Oscillator
@newVaper420: I'm sorry but I still don't understand your explanation of the dial. That's okay though, I do appreciate the effort. I will come back later and try reading it again. Regarding your Cloud situation, IDK what to tell you other than it's pretty obvious this requires the attention of VXL; you've already submitted a support ticket so if you need a quicker response you should try giving them a call :shrug:

:peace:
 
partially veiled,

newVaper420

Vapor Enthusiast
@newVaper420: I'm sorry but I still don't understand your explanation of the dial. That's okay though, I do appreciate the effort. I will come back later and try reading it again. Regarding your Cloud situation, IDK what to tell you other than it's pretty obvious this requires the attention of VXL; you've already submitted a support ticket so if you need a quicker response you should try giving them a call :shrug:

:peace:


Hehehe. No worries. If we use your method, then I was talking about 2. And 3 is the maximum.

My method, just look at an analog clock and it will make sense. 12 Noon is at the top. 3 is directly to the right. 9 is directly to the left.

And yes, I am in talks with VapeXhale. Honestly, I'm just really bummed and want a Cloud. Normally I'd be super dissuaded but it's such an amazing device, I just want it to work :-(.
 
newVaper420,

partially veiled

Lo Boob Oscillator
Yeah, I understand what you're saying. The temp dial starts a little before the first hash mark, say at 7, and then first hash mark would be 7:30 meaning that the total span of the dial goes from 7 to 5. I get what you're saying...just didn't really read it carefully enough the first time I suppose. It is more complicated then I was making it in my head because I only use one or two positions on the dial, usually, and haven't really been stressing about knowing what it's called: I just go where the vapor is :lol:
 
partially veiled,
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Purpl3_Haz3

On a Permanent Vakation
@newVaper420: I'm sorry but I still don't understand your explanation of the dial. That's okay though, I do appreciate the effort. I will come back later and try reading it again. Regarding your Cloud situation, IDK what to tell you other than it's pretty obvious this requires the attention of VXL; you've already submitted a support ticket so if you need a quicker response you should try giving them a call :shrug:

:peace:

*Edit, looks like you figured it out while I was typing...

Okay, maybe I can explain it. Look at the Cloud, turn up you're dial all the way. Now, pretend the little line on the dial is the minute hour hand on a clock. What hour is the line at when at max temp? Unless my Cloud is different, my max temp position on the knob is much closer to 5/5:30 than it is to 3.

DSCN1148.jpg

5oclock.gif
 

partially veiled

Lo Boob Oscillator
Thanks for the effort, Purpl3_Haz3. Again it's just more complicated than I was making it out to be in my head since the whole hash mark thing is just a reference point. However, since I want to know what everyone ELSE is talking about it's pretty important to know what the standard opinion is haha. Thanks.

This also makes sense of the fact that a lot of people say they like their Cloud at 9, whereas I found 9, under my old understanding of the dial, suuuper light and prefer my light temp vapor at the second or third hashmark, which I was thinking of as 10-11 but which is actually 9-10:30 :ko:
 

Purpl3_Haz3

On a Permanent Vakation
While we're on the topic of the temperature knob...I've noticed for a while now (probably since a week or two after receiving my Cloud) that even though the temp knob goes to "5 O'clock,"
DSCN1148.jpg


the Cloud only actually heats to "4 O'clock."
DSCN1149.jpg


You know how when you adjust the temp knob on the Cloud, the LED indicator blinks? (~4Xgreen,1Xred, then solid red to indicate heating/cooling) Well, once my Clouds temp knob gets to ~4 O'clock, the LED no longer flashes, or changes at all if I move the temp up. So, if it's green at ~4 O'clock, I can move the temp knob to anywhere above 4 O'clock, and the Cloud does nothing except stay green, and go red occasionally, to heat as usual.

So, my Cloud doesn't "recognize" adjustments above "4 O'Clock." This isn't a problem for me, because I can vape my indicas at as high of a temp as I want without having to approach 4 O'Clock, let alone much past three.

I'm curious though, as to how other folks Clouds react to temp adjustments above the ~"4 O'Clock" mark. Does your Clouds LED blink as usual, when you adjust the temp up from 4 or beyond?

If my above text description of what's going on with my Cloud isn't understandable, maybe this video will be.

 
Purpl3_Haz3,

vaplexus

Well-Known Member
wow. the best thing for me about that video was hearing the clicking. i had no idea thats what the clicking was like. i thought just a click now and again as the heater is switched on and off. sounds like they are using PWM and heavens forbid a mechanical relay.

my cloud is on its way. might even get here friday. hope it doesn't click!
 

JCat

Well-Known Member
Accessory Maker
I don't mind my clicking ... :) Even though I'm a musician in another life (where I didn't become a programmer because it's a better day job :)) It's good training ... can you still play when there's a clicking that's occurring off the beat? :lol: ... usually you can't hear the clicking if you're playing an instrument or singing.
 

stonemonkey55

Chief Vapor Officer
Manufacturer
Really apologize about the inconvenience. It seems that every time we ramp up our volume, a few gremlins find their way into production units. If your unit has an issue, drop us a support ticket and we'll get you a properly functioning unit so that you can be back in the clouds.
 

vaplexus

Well-Known Member
@stonemonkey55 thanks! that kind of maker involvement gives me a lot of confidence and warm fuzzies about being part of the Cloud Club! can't wait.
 

Purpl3_Haz3

On a Permanent Vakation
Really apologize about the inconvenience. It seems that every time we ramp up our volume, a few gremlins find their way into production units. If your unit has an issue, drop us a support ticket and we'll get you a properly functioning unit so that you can be back in the clouds.

If this was directed towards me, Like I said in the video/post, I'm totally happy with my Cloud. Just wanted to point out something, and compare with other Cloud owners. :) I assume it's directed towards the person who got their replacement cloud, and it wasn't functioning properly. (newvapor420?)

regardless of who it was directed to, always great to see you're response/posts here...always wonderful customer service!

@Jcat, I am a percussionist/drummer and I also dabble in EDM production/dj'ing in my spare time. I never an thrown off by the Clouds ticking, even when tapping my fingers on the desk. I am fond of it now that I'm used to it!
 

vaplexus

Well-Known Member
Just after I ordered my cloud, which is enroute, i got a lead on a deal for a used Hydracirc. so i went for it. it was local and I got it today. I decided to try it with my solo, using a GonG glass bowl adaptor for the solo made by planet vape. wow! so using the solo and the hydracirc i got huge blue clouds and really flavourful vape! not like anything i have tried and i have a bubbler set up that basically just bubbles the vape through water from a single outlet tube. all glass and food grade silicone whip. so this is perhaps testimony to the vapexhale glassware itself. i can't wait to try this with the cloud itself and especially the swagger double thats coming with it!
 
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