Fire Bad!
Well-Known Member
Thanks for the reply G! I will get the HVD top sent back to get replaced then as I do not need a replacement for the short tube.
Enjoy your vacation
!
Discontinued Omicron Vaporizer for oils
- Thread starter THC SCIENTIFIC
- Start date
Enjoy your vacation
!
tharealmclovin
Well-Known Member
Thanks for the reply G! I will get the HVD top sent back to get replaced then as I do not need a replacement for the short tube.
Enjoy your vacation
The new tube will have your matching number and i think its better to get the matching tube to the top just incase there are thread issues. Remember this "recall" wasnt a cosmetic thing
FYI: D9V now has single carts for sale
If you send in just the top we will not replace it and you will pay for the shipping back for your top, once again the top and tube is matched as we switched the location of the logo.
OF
Well-Known Member
Understood. I'm not sure how important matching is, really. Nor does this make sense to me. I'm never going to run the high voltage top on the low voltage only short tube. Matching is not important, they'll never be run together? Rather I'll be running high voltage on the long tube and the short tube with a v2 or v2.5 head. What you suggest will make the matching issue worse, not better, right?
OF
Of the tube currently has the Omicron logo, for the HVD we have the Omicron logo on the top. If we only change out the top, people will come back and tell us later that the logos dont match we want to do it one time and be done with it. I cant make exceptions, its going to be standard for everyone so we dont run into issues anymore.
rcflo
Well-Known Member
What? Well what if I don't mind the logo mislocation? and already sent in my top? and top only... like a week and a half ago. we were never told: we will not replace it and you will pay for the shipping back for your top
Heres where im coming from...
i was told this
in response to this about ten pages back
Hey, please explain a bit more if you can. Can I just send in my old hvd top? Interested in knowing more about this full upgrade
I understood that as: my tube logo would not match... but never would have concluded that my top would not be replaced and i would have to pay all the shipping only because i don't mind the logo location and my threads are fine on my top, so i kept my top
Am I at fault?
tharealmclovin
Well-Known Member
Why did you send it in a week and a half ago without being told to. And on top of it just assumed what to send.
I think you may be at fault this time.
I think you may be at fault this time.
Krazzykid
Well-Known Member
I Think G may be at fault for this not rcflo. Post #9106 one page back on September 26th G says "If you only send us the top, then your tube logo will not match the top, plus we changed the location of the logo".
Then rcflo directly asked G if he could just send in the top and this is G's reply #9108 "Its not a upgrade, its a exchange to fix the on/off issue. You need to send us the top and tube. If you only send us the top, then your tube logo will not match the top, plus we changed the location of the logo."
He never said anything about refusing to replace just the top he just said they won't match, which I would take to mean you can send in just the top if you wanted at your own risk.
Then rcflo directly asked G if he could just send in the top and this is G's reply #9108 "Its not a upgrade, its a exchange to fix the on/off issue. You need to send us the top and tube. If you only send us the top, then your tube logo will not match the top, plus we changed the location of the logo."
He never said anything about refusing to replace just the top he just said they won't match, which I would take to mean you can send in just the top if you wanted at your own risk.
tharealmclovin
Well-Known Member
Maybe I interperated it differently. Hope it works out.
rcflo
Well-Known Member
We were told to send em in on this site... A while ago, I wouldn't just send in my precious 2.5 top for no reason...
Krazzy gets where I'm at, probably explained it better too. I reallywouldn't expect them to pull a shifty one even just for customer service sake, so I guess I'll see what happens
OF
Well-Known Member
Now I'm more confused than before, this is for HVD tops not V2.5, right? V2.5s don't come with tubes and AFAIK have no safety issues.....
Hopefully the confusion will clear in due time.
OF
Agent S.S. Sands
Member
I, like OF do not have any issues with logo placement, will only use the HVD top with the long tube and the 2.5 top with the short tube. I am perfectly happy with what I have. Do I have to go through this "exchange"??
rcflo
Well-Known Member
Ahah, there is my mistake. I misunderstood the hvd top to be the replacement for my top... I thought the hvd top WAS 2.5 and vice versa. Well, bummer. What can you do, honest mistake ?
I guess I got too excited when i saw upgrade tops, and my medicated self didn't do as much research as i should have and sent in my top. Good thing usps is so cheap
tharealmclovin
Well-Known Member
I bet you will get it back.
rcflo
Well-Known Member
Yeah I'm not worried, sorry for the confusion guys
Guys in all fairness post numbe 9106 page 365. I specified top and tube. Not top only or anything else. Says right there top and battery tube.
As for rcflo sending in a v2 top, please provide me with your tracking number and your information in a pm so that i can find your top.
Fire Bad!
Well-Known Member
OK G, I have sent back both the HVD tops and the mini tubes. Please send me the replacement matched tube and HVD tops. Does this mean that the logo will line up
correctly on my original V2 long tube now?
Thank You for all your help
.
OK G, I have sent back both the HVD tops and the mini tubes. Please send me the replacement matched tube and HVD tops. Does this mean that the logo will line up
correctly on my original V2 long tube now?
Thank You for all your help
Thanks, the logo will not line up with the original long tube, but we have a fix for this also. Just wait about a month please.
Blue Dream
Member
I too am waiting patiently for the leak-proof carts. No more wasted wax or oil.Really I don't care about the logo line up on the long tube so much
I will wait patiently until they are ready for prime time. Thanks!
tharealmclovin
Well-Known Member
My guess would be the batteries before the charger
OF
Well-Known Member
While TRM is giving good advice in the general case, I'm still convinced it's a single channel charger. Meaning to get here you'd need two dead batteries (possible, but not common at the same time....) or a problem with that single charge channel (it's common to both batteries). Troubleshooting theory says to look first for 'single point failures', that is ask the question 'what one broken thing explains everything I see?'. Here that's one charger, not two batteries.
So, against conventional wisdom, I'd try a different charger first. Then again, I've got a couple of charger options......
OF