Discontinued VapeXhale Cloud

Hotboxvapebongin

Well-Known Member
Hey! This is why companies dont start advertising about shit on forums before it comes out! no offense but how can you not expect this kind of critiquing? it would be cooler if you ignored it.
 
Hotboxvapebongin,

JohnDeere

Member
How should the company go about determining if something was " a weak factory defect" or the user was just stoned and flat out broke it?
SM55 used to work with Mark from Vriptech, their customer service models of "getting you and keeping you ripping tastey clouds" are pretty similar. I am assuming if they feel it was a weak joint they will be hooking Mr. Smokes up. That's just the rep that SM55 has IMO.

Typically impact shots are pretty easy to recognize, where a weak joint also has a pretty signature look.
 
JohnDeere,

Slightly Medicated

(SliM) Iron Lungs
Here is one way in which it could break from thermal shock. If you put cold water in the female bubbler and it sweats onto the male glass joint that is hot. It could cause it to weaken over time and break because of the shock.

If it is in a warranty period from what I can tell they will fix it for you.

http://www.vapexhale.com/support/warranty.htm

I simply want to know what is going to happen when I buy mine and the male joint breaks from normal wear and tear 2-3-4 years down the line and it is no longer under warranty. Can it be repaired? How much would that cost?

If I am going to spend over $400 on a device I want to be able to replace and repair parts through the life of the device. I see no point in throwing the hole thing out because the glass joint breaks. It is like saying I should scrap my car because I have a flat tire or leaky hose. I just want to make sure that is not a possibility.
 

Hotboxvapebongin

Well-Known Member
Oh could you please link me to the advertisement showing that this unit comes with an indestructible glass joint?

It's glass for fucks sake, if you don't have the ability to take care of nice things then don't buy them
wow relax lol. i meant to say then its not as durable as many have claimed in this thread... chill and vape one no need for the bad language :)
 
Hotboxvapebongin,

Tea Party

Boro Connoisseur
Here is one way in which it could break from thermal shock. If you put cold water in the female bubbler and it sweats onto the male glass joint that is hot. It could cause it to weaken over time and break because of the shock.

Again, the joint of the cloud doesn't get over a couple hundred degrees, even if you stuck it in ice water that is not enough of a temp difference to shock well made boro.
 
Tea Party,

headdoctor

Well-Known Member
All he is doing he posting the same shit over and over. He doesn't own a cloud, he has stated he no longer has interest in purchasing one, what more could he add to the discussion?



He's borderline trolling at this point as it's getting ridiculous

I get that. But you don't seem to have listened to my concern. The mods can tell him to stop posting; members of the forum can tell him to stop posting; you can tell him to stop posting. But it makes me uncomfortable when a manufacturer or a vendor, who have their own interests, gets involved in policing the conversations out here.
 

Tea Party

Boro Connoisseur
wow relax lol. i meant to say then its not as durable as many have claimed in this thread... chill and vape one no need for the bad language :)


Please link me to a post in here where an owner of a cloud is talking about the abnormal strength of the unit's glass.
 
Tea Party,

JohnDeere

Member
It's glass for fucks sake, if you don't have the ability to take care of nice things then don't buy them

Apparently you didn't read slightly medicated's post where he explained that he is a glass blower, and that even when you take good care, its glass for "fucks sakes", and it breaks, often times right at the joint with no thermal shock of any kind.
 
JohnDeere,

Slightly Medicated

(SliM) Iron Lungs
How should the company go about determining if something was " a weak factory defect" or the user was just stoned and flat out broke it?

It is not that hard to judge why the glass broke. We had people come in all the time to the shop telling their piece broke on accident. You could almost always tell if it was a break caused by them or by a flaw in the glass. Flaws in the glass are clean breaks that look like they just fell apart at a weld. User breaks are usually rough, uneven, jagged because they were caused by force (like knocking it over or slamming it down.)

If it was a break caused by our blower then we would honor their claim and replace their piece with a new one for free. We stood by our work. If it was clearly done by force we would tell them sorry no free replacement, but we might offer them a discount on a new one if they were cool about it.

I miss that shop it closed down when the owners moved for a short period of time. Anyone from Seattle area remember Last Stop Smoke Shop?
 

Tea Party

Boro Connoisseur
Apparently you didn't read slightly medicated's post where he explained that he is a glass blower, and that even when you take good care, its glass for fucks sakes, and it breaks, often times right at the joint with no thermal shock of any kind.

I was wondering if you name was sarcastic/ironic, but I am leaning towards no.


Apparently you didn't read my post that while I do not blow lass myself I have many friends that do, some for big name companies, In the 6 years I have been involved with boro I have NEVER heard of a quality piece weaken with use.

It's one thing to hit a joint and have it break but from just normal every day use? doubt it. I've had slides that have seen many owners and most likely have had pounds ran through them over time, never seen or heard of a joint just snapping from regular use.

As far as my user name? No, not sarcastic, full bore conservative right here.
 
Tea Party,

Tea Party

Boro Connoisseur
I get that. But you don't seem to have listened to my concern. The mods can tell him to stop posting; members of the forum can tell him to stop posting; you can tell him to stop posting. But it makes me uncomfortable when a manufacturer or a vendor, who have their own interests, gets involved in policing the conversations out here.


Honestly I am surprised at how well the VXC team has handled this. They addressed his concerns over and over again yet he continues to post the same thing over and over again... At what point does it become slander?
 
Tea Party,

JohnDeere

Member
Apparently you didn't read my post that while I do not blow lass myself I have many friends that do, some for big name companies, In the 6 years I have been involved with boro I have NEVER heard of a quality piece weaken with use.

It's one thing to hit a joint and have it break but from just normal every day use? doubt it. I've had slides that have seen many owners and most likely have had pounds ran through them over time, never seen or heard of a joint just snapping from regular use.

As far as my user name? No, not sarcastic, full bore conservative right here.
Like I said thanks for the education.
 
JohnDeere,

Hotboxvapebongin

Well-Known Member
Apparently you didn't read my post that while I do not blow lass myself I have many friends that do, some for big name companies, In the 6 years I have been involved with boro I have NEVER heard of a quality piece weaken with use.

It's one thing to hit a joint and have it break but from just normal every day use? doubt it. I've had slides that have seen many owners and most likely have had pounds ran through them over time, never seen or heard of a joint just snapping from regular use.

As far as my user name? No, not sarcastic, full bore conservative right here.
well lets see here. in a bong you put a tiny bowl on the joint... very minimal stress (due to the low volume/weight of a normal bowl). but now you are adding a lot of weight to the joint + heat to the equation. so I would too be a lil worried about a glass joint in this certain product.
 
Hotboxvapebongin,

JohnDeere

Member
well lets see here. in a bong you put a tiny bowl on the joint... very minimal stress (due to the low volume/weight of a normal bowl). but now you are adding a lot of weight to the joint + heat to the equation. so I would too be a lil worried about a glass joint in this certain product.
Again, let me just be clear...I only suggested it could be possible that a joint could malfunction (as per Mr. Smokes), I am in no way suggesting that VXC's have any problems with weak joints.
 
JohnDeere,

stickstones

Vapor concierge
I get that. But you don't seem to have listened to my concern. The mods can tell him to stop posting; members of the forum can tell him to stop posting; you can tell him to stop posting. But it makes me uncomfortable when a manufacturer or a vendor, who have their own interests, gets involved in policing the conversations out here.

headdoctor...what most members here don't realize is that we have different, and more stringent, rules for manufacturers than regular members. The manufacturer presence here greatly improves the forum content, so we want them here. They get to interact with customers and potential customers, and market their products in their own threads, so they want to be here. They are restricted from posting in some threads and from commenting on other vapes. In terms of what they do in their thread, we want them to be able to police them to some point. No, they can't make anyone leave the thread. But they can refuse to do business with anyone they want. And if they were to run into someone who didn't honor their request to refrain from posting in their thread, we would look into the situation and intervene as we would between normal members.

As we don't let manufacturers comment on other vapes, we also don't want individuals using this forum to forward a personal agenda against a company. Criticism is welcome and encouraged, and how the manufacturer responds will speak volumes. But when members bring up the same criticisms over and over again when they have already been discussed, it gets exhausting for both the manufacturer and other members. This happens all the time. See the Iolite, PD, Solo and Cloud threads for examples. And inevitably some members cry censorship and accuse mods and members of kissing up to a manufacturer. This used to bother me, but now I know it's just gonna happen...so what.

In this particular instance, v4l keeps bringing up the same issues over and over again, and he doesn't even own the product! If VXL doesn't want to business with him (and that is me putting words in their mouth, they never said that), they don't have to. And if v4l continues to come in here and bring up the same issues after being asked not to do so, then I'm pretty sure we would oblige the manufacturer.
 

Hotboxvapebongin

Well-Known Member
Again, let me just be clear...I only suggested it could be possible that a joint could malfunction (as per Mr. Smokes), I am in no way suggesting that VXC's have any problems with weak joints.
im just saying its something to worry about. (as in be careful with the glass joint). dont get me wrong i want this vape more than anything!!
 
Hotboxvapebongin,

Tea Party

Boro Connoisseur
well lets see here. in a bong you put a tiny bowl on the joint... very minimal stress (due to the low volume/weight of a normal bowl). but now you are adding a lot of weight to the joint + heat to the equation. so I would too be a lil worried about a glass joint in this certain product.


lol sorry but I have seen and held heady slide that weigh up to a 1/4 lb. The illadelph coil tubes use joints and the coil sections weigh over a pound. Not to mention all of the countless ashcatcher stacking I have seen go on over the past years.
 
Tea Party,

Slightly Medicated

(SliM) Iron Lungs
You are still likely to break the male bowl in the female joint on the pieces you posted. The rest of the piece in those photos are irreverent to the issue I am talking about. Most of the joints in those pieces don't get manipulated very often. You might take it apart to clean it every now and then. They are not moved nearly as often as you are manipulating the bowl joint. You are heating up and cooling the bowl repeatedly and using that joint much more then the others in the box. It is also where the majority of the tar builds up. That is why it is weaker then the other joints on that piece.

The first important temperature for Borosilicate is 150 degrees Celsius or 302 Fahrenheit. At this temperature and above you need to make sure to cool things in an even manner. If you don't it can result in thermal shock. I should stress the word CAN because I am not saying it will. I am saying it increases the likely hood because it puts stress on the molecular structure of the glass.
 

Tea Party

Boro Connoisseur
Your going to tell me a light little hydra tube sitting vertically on a joint is going to cause more stress than several pounds of ash catcher hanging off at an angle?

I'll have to ask my friends about that 302F, that seems like a laughable temp considering the torches run at thousands of degrees and most of the kiln I see are set over 1000F.

Hell every time I bake with a pyrex pan, after it comes out of the oven it either goes onto wet grass, a cold concrete floor, or my fridge. In all my years I have yet to see one crack.

IE420%20Torch%20to%20Ti%20Nail.JPG
 
Tea Party,

THCMuscle

Well-Known Member
All this GonG discussion does have me a bit interested/worried. The Cloud itself has a decent amount of weight to it, a pound perhaps? I'd imagine the worst case scenario would be inserting the cloud into a 45deg female joint on a typical beaker bong. This yeilds the largest bending moment on the glass tube. Unfortunately this may be most peoples day-to-day use of the cloud.

I am worried about the longevity of the joint/tube.
 
THCMuscle,

Hotboxvapebongin

Well-Known Member
first of all, where is the heat?????????? secondly, see how the size of the joint of the illadelphs compensate the size of the fitting to it????
 
Hotboxvapebongin,
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