Ennui Cookout
Well-Known Member
Thank you, Troi -- I did send an email and really just hearing 'Hey, sorry' is quite fine enough with me. I understand stuff happens.
Discontinued VapeXhale Cloud
- Thread starter stonemonkey55
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purplek
710
It has been left straight overnight and here is the amount of water in a shot glass.
EDIT: The water is leaking very slowly at the weld between the percolator and joint.
vorrange
Vapor.wise
It has been left straight overnight and here is the amount of water in a shot glass.
Not a glass expert but that is a lot of water to leak overnight IMO. May be best to empty it after use or everyday.
Giant Robot
Well-Known Member
Good luck to you as well, but I respectfully think you're making the wrong decision and here's why. Granted, there have been a number of service issues that have come up in recent days but consider this... There are people like me that have had nothing but an amazing experience (over a month as of yesterday for my Cloud/Vertigo) and I'd offer that a significantly larger number of people are sharing that same situation, vs. the few that have had problems. I agree that early adopters are always in danger of seeing more of these launch type issues then most, but that's part of the risk/reward as you also get to be the first on your block to enjoy the benefits of revolutionary products like the Cloud.
IMHO, what separates the wheat from the chaff is the quality of support that the company provides if there are issues. In that regard, I think you'd be hard-pressed to find a more responsive, caring group of individuals that have proved themselves on this VERY public forum to go above and beyond to fix any occasional issue that has popped up. In the 50+ pages of mostly raving reviews, I think there have been close to single digit complaints?
I guess I'm just of the opinion that if you have waited all of these months, followed the ups and downs of their business plan and execution and seen first hand what stand up guys they have been at VXH...if you happen to be one of the rare unlucky ones that has a problem, where is the risk when we both know that SM and his team will move heaven and earth to make things right? I guess you would be out some additional time, but after two years, what is a few extra days?
For me, I think the TRUE concern about their product would be if those that had working models were just kind of like, YAWN...nothing special here. Happily, it seems that for the most part there has been an absolute void of "average" reviews. And to me, that is the real story being written at this time.
Couldn't be happier fwiw,
Giant Robot.
VapeArts
Lucid Dreamer
I completely agree with Giant Robot! I would not hesitate to get a Cloud. Even though I'm not happy about the subtle noise it makes I understand that at this point that's part of what allows it to work so well. And it does work so well! If people were reporting being left hanging for support I might say wait but that is certainly not the case. Also, at this point if someone gets it and doesn't like it (hard to imagine) it should be easy enough to resell it for what you paid.
BL4ZE
Well-Known Member
Well said Giant robot. The Cloud is one of the very few products I've ever bought right off the bat. In my experience with any new product there's always kinks to work out. I just had a good feeling about the cloud and knew that If I did have a problem Sm and crew would get it fixed.
dirtpie
Well-Known Member
I feel the same way as Giant Robot, VapeArts, and BL4ZE. I never pre order for things, and usually never like to get a newly released product. However, since they were so open right off the bat about their commiment to quality, making sure things worked well, and that they had the ability to handle any problems that may occur once the launch happen I had no problem putting my name on the pre order list last year.
I have been impressed with how they've been handling everthing so far and will not hesitate to pay for my cloud when I receive my email to.
Kudos to the VX team!
I have been impressed with how they've been handling everthing so far and will not hesitate to pay for my cloud when I receive my email to.
Kudos to the VX team!
jackstraw62
Low temp deadhead vaporist
i am very happy with my cloud.
re: water leakage. does the it leak during use. if the joint stays dry either empty it or do what i do lay it on a cloth towel with top side elevated a a little bit half inch or so.
re: water leakage. does the it leak during use. if the joint stays dry either empty it or do what i do lay it on a cloth towel with top side elevated a a little bit half inch or so.
ShadowLink12
Activist
Word of warning for those that are trying to figure out a case situation...DO NOT ORDER THE PELICAN 1200. It is way too small. The Pelican 1200 was suggest to fit the Cloud, Hyrdatube and a small grinder. I went this way to save money (figuring I would get a bigger case when I get more hydratubes), and figured it would always be a good size for the Cloud on the go. If the power cord was detachable for the Cloud it would work, but there is no room to do anything with the power cord. I ended up having to wrap the power cord around the Cloud, and then put the plug part of it near the base of the Cloud (dangerously close to the glass)....needless to say this is a sketchy setup at best. Now my perfectly plucked foam is all stretched and contorted in weird ways to accommodate this heavy duty chord being there when it really should not be.
A really disappointing experience to say the least. Maybe if I had the chance to pluck the foam again I could figure out a way to have the plug of the cord have its own spot....but just learn from my mistake and get the next size up. It does feel good to have my stuff in case but I am haunted by how much the cord fouled things up.
A really disappointing experience to say the least. Maybe if I had the chance to pluck the foam again I could figure out a way to have the plug of the cord have its own spot....but just learn from my mistake and get the next size up. It does feel good to have my stuff in case but I am haunted by how much the cord fouled things up.
oldiebutgoodie
Apostle, Church of Vaporization
Are these of any help? . . .
Here IAmKrazy2 lays the cord on top of the pieces:
http://www.fuckcombustion.com/threads/vapexhale-cloud-launched.5247/page-30
And here PoopMachine has it tucked under the Cloud. That may not work in a 1200, the Seahorse here has a 6" depth not just 4". Anyway, fwiw:
http://www.fuckcombustion.com/threads/vapexhale-cloud-launched.5247/page-52
Giant Robot
Well-Known Member
Based on a recommendation I saw on this thread (maybe around page 30? Forgive me, I'm out and about and this comes to you from my iPhone) but I went ahead and ordered a Nanuk 920 case for about $92 on Amazon. I looked at Pelican, Seahorse, and Nanuk and read as many reviews as I could and the Nanuk sermed like a perfect choice, albeit a bit spendy admittedly. Lots of colors, and cubed foam that looks easy to mess with. It got high reviews for comfort while carrying and very easy to use snaps. Full report and pix when I get it.
Giant Robot
Giant Robot
PoopMachine
Well-Known Member
Ill be interested to hear your thoughts. I love the Seahorse stuff. Ive been buying it for years. Lets be real, its a vape, not some kind of highly specialized electronics that is shock sensitive. The SH has pick apart foam like Pelican, it just doesnt have the Pelican price. I do wish the lid was a little snugger but it is waterproof so Im not sure what else you would want.
neve13
i think i overmedicated.
Hello fellow vaporists! I've been lurking on here for a while now; I pre-ordered the SGW back in December of 2010 and figured it's about time to join the party. I'm eagerly awaiting my number to come up, checking my email and junk mail like a madman! I'm a little bummed to hear about the broken shipment of the SGW tubes but the Hydracirc looks great. I wish I would have preordered the Sovereignty though! I LOVE bongs but I really don't enjoy smoking my herbs. I have a PHX HD that I use for concentrates and a Mobius Matrix Ion that I use with my SSV.
I've previously owned a Volcano Classic, Extreme Q, and a Vapir NO2.
I still have my MFLB which is great for portability!
I can't wait to add the cloud to my lineup. It truly looks amazing! The best of both worlds!
Congrats to all those who have received their cloud!
Mega Congrats to the VapeXhale Cloud team on releasing what appears to be an amazing product, the vape of all vapes!
Hoping to have this by 4/20! Patiently waiting I am!
Roll Tide
Andy
Preorder date:
2010-12-21 11:59:14
I've previously owned a Volcano Classic, Extreme Q, and a Vapir NO2.
I still have my MFLB which is great for portability!
I can't wait to add the cloud to my lineup. It truly looks amazing! The best of both worlds!
Congrats to all those who have received their cloud!
Mega Congrats to the VapeXhale Cloud team on releasing what appears to be an amazing product, the vape of all vapes!
Hoping to have this by 4/20! Patiently waiting I am!
Roll Tide
Andy
Preorder date:
2010-12-21 11:59:14
Agreed. It's a little disheartening really, but there also seems to be alot of happy owners too without any problems. Let's hope these wrinkles get ironed out. I can deal with the clicking, warm screws, but not some of the other more serious issues.
Also, is there any kind of money back guarentee?
PoopMachine
Well-Known Member
My Cloud is sitting here heating up beside me. If I listen for the clicking, I can hear it. If Im not paying attention, its no big deal. People need to get over this clicking thing. Its not that loud.
ShadowLink12
Activist
I think you are interpreting my post incorrectly oldiebutgoodie....I was in fact trying to be helpful, not one of "these" posts.
I was not trying to say that the cord should be detachable or that this is any fault of the Cloud, in fact the long heavy duty cord is a plus in my mind. Rather I was trying to warn people that are making a decision about what case to buy that the 1200 is in fact not adequate in my mind. I felt it was necessary to bring this to peoples attention since prior posts indicated otherwise and in fact advocated for the use of the 1200. The 1200 is simply not large enough to accommodate the cord in an ideal fashion. I can get the Cloud, and a hydratube into the case...but that is it, no room for a grinder of meds, and it certainly is not a pretty scene squeezing them in there.
PoopMachine
Well-Known Member
I have a feeling my number might come up soon. Crossing my fingers.
My number just came up.. click click click click
Sorry, posting on FC with a 100% operation Cloud can lead to some stupid posts after a few hits.
Hang in there, guys. Its worth it. To those of you that got bad ones, Im sure SM will make it right and you'll be amazed when you have a 100% operational unit.
oldiebutgoodie
Apostle, Church of Vaporization
No, I understood what you meant. I was just trying to be helpful re the cord, that's all.
lepstadder
Well-Known Member
I just skimmed the last few pages and saw that a few people had some bad experiences with their cloud, I just want to say that I have been turning folks around to the wonders of vapor since i pealed my cloud out of the box like a rabid child on xmas. I love it, it works great on all temps with all flavors and types!
Any progress on USPS?
sunsett70
Member
There is an unofficial money back guarantee program - for any unsatisfied users or for holders of defective cloud, pls firstly send it for repairs, and then exchange the newly workable unit for money here with members at FC. i guarantee there will be takers.
Silver420Surfer
Downward spiral
Apparently
IAmKrazy2
Darth Vapor
This is a fair point and question, as I have only used mine with top quality sensimila, I have no idea how I would preform with lesser quality product.