www.PuffItUp.com Your Friendly Vaporizer Store

pakalolo

pakalolo

Toolbag v1.1 (candidate)
Staff member
dsal1 said:
I ordered a solo from Randy mon the 20th. I received a e-mail saying it was shipped tue the 21st. I just checked usps tracking because i thought it would be here by now since everyone says that Randy has it on your desk in a couple of days, It says it has not left san jose till the 24th evening. Well, what happened to the 3 days it sat there. Hate to say it but I have ordered from vape world before and if i would of bought the solo there I wouyld be using it today.

Live and Learn
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You are blaming Randy because USPS tracking makes you unhappy? Pretty harsh.

USPS tracking is notoriously unreliable, and I have no idea why you think Randy could do anything about it. Your package could be anywhere in the system, including out for delivery. The one thing I would bet on is that your package is not where USPS tracking says it is. I've had packages in my hands that USPS tracking said hadn't left the dropoff point. Even if USPS tracking is correct and it sat for three days, how is that Randy's fault?
 
pakalolo,
aesthyrian

aesthyrian

Blaaaaah
PuffItUp said:
Ok bit of an inside joke there, if Eric sends me an angry text tonight we will give a free vaporizer so someone on here this weekend.
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:lol: You just love to give shit away huh Randy? Honestly one of the funniest thing a vendor has ever posted here.
 
aesthyrian,
Sinclue

Sinclue

OK disagree with me, I can't force you to be right
dsal1 said:
I ordered a solo from Randy mon the 20th. I received a e-mail saying it was shipped tue the 21st. I just checked usps tracking because i thought it would be here by now since everyone says that Randy has it on your desk in a couple of days, It says it has not left san jose till the 24th evening. Well, what happened to the 3 days it sat there. Hate to say it but I have ordered from vape world before and if i would of bought the solo there I wouyld be using it today.

Live and Learn
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Can't blame this on Randy & PuffItUp. Once the USPS gets its hands on it good luck. A couple of months back I ordered a Solo. Kept an eye on tracking up to when it said it had been delivered. However, it wasn't delivered to me. Don't know where it wound up, but the USPS took no responsibility :"The Carrier indicated by scanning that the item was delivered..." :mad: And of course the vendor could/would do nothing as USPS "confirmed delivery". Can't fault him, just USPS.
 
Sinclue,
C

caseball2051

Well-Known Member
i had teh same problem happen with USPS and san Jose.

it took 8-9 days to finally get to me but it sat in San Jose for liek 5 of those days.

It was probably something going on locally, cant blame randy for that!

its just how the world works!
 
caseball2051,
PuffItUp

PuffItUp

Well-Known Member
Retailer
This is a weird cycle that has bothered us for a while. USPS ships faster than any other service most of the time, but once or twice a year tracking stops updating on all packages, or strange item holds happen. This normally happens after 3 day weekends like this week was.

You can blame us! We choose the shipping provider and it is our job to make sure things arrive fast. USPS is still the best shipping service in my opinion, we are also looking into other methods as well.

If anyone here is a die hard ups, fedex, or usps (or other) fan it would be great to hear from you and why you like that service best.
 
PuffItUp,
PuffItUp

PuffItUp

Well-Known Member
Retailer
aesthyrian said:
:lol: You just love to give shit away huh Randy? Honestly one of the funniest thing a vendor has ever posted here.
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No angry text from Eric haha, I think when we hit 15k views we should give away a bunch of free stuff


Gonzo said:
@Puffitup Not sure if I can mention this here but Planetvape is now selling a Solo Gong attachment in 14mm and 18mm.
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Thanks Gonzo that is actually a cool attachment. Have you tried it?

Feel free to say whatever you want on here, we have worked with Planet Vape a few times and they always seem to be very customer focused.... I still think PuffItUp is better but I might be a little biased :D
 
PuffItUp,
MagicBartender

MagicBartender

THE MagicBartender
PuffItUp said:
If anyone here is a die hard ups, fedex, or usps (or other) fan it would be great to hear from you and why you like that service best.
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Randy, Do a search to learn about "usps last mile delivery". Here is a summery of what it is & why you may wanna stick w/your program.
http://blog.uspsoig.gov/index.php/tag/last-mile-strategy/

I was personally effected by the UPS Christmas Delivery Mess & if I had a dollar for EVERY time FedEx has screwed up, I'd be ordering a solo right now! LOL To the point that I now ask specifically for USPS delivery if not specified by businesses. If they wont, I find it elsewhere to purchase.
USPS isn't perfect either & though tracking leaves much to be desired, it usually DOES arrive. in 1 piece!

Also, pakalolo...the sender must initiate a search & reimbursement for misplaced packages, not the receiver. I've never seen a case where when followed thru w/correct procedure, they haven't made good. so...there I dunno!

It likely IS the holiday that really screws things up! BUT wait & see how bad they'll get w/the fewer services they're threatening. Or better yet if they privatize it! :uhoh:

Just my :2c: :2c:
`*>~[
 
MagicBartender,
Gonzo

Gonzo

Slightly Stoopid
My Solo gong attachment should get here on Monday. I am going to post a review in the Solo thread once I have a chance to play with it. A proper gong fitting for the Solo is something that has been asked for by many.
 
Gonzo,
PuffItUp

PuffItUp

Well-Known Member
Retailer
MagicBartender: Thanks that is some good info. UPS and FedEx has their flaws just like USPS does. We are also working on "something" for international shipping that should cut the time in half. It would be great to see USPS become a private company, but I seriously doubt that will ever happen considering our politicians get unlimited free postage..... haha ill stop before we get into a government rant

Gonzo: Great I can't wait to see the review. The Solo needs a good water pipe attachment, my only concern is that the adapter might be brittle
 
PuffItUp,
placetime

placetime

Well-Known Member
so, is there some way we should give this eric guy some sort of friendly poke or something to get him to start texting? :ninja:

randy--got my marker and forearm ready... :lol:
:peace:
 
placetime,
pakalolo

pakalolo

Toolbag v1.1 (candidate)
Staff member
PuffItUp said:
This is a weird cycle that has bothered us for a while. USPS ships faster than any other service most of the time, but once or twice a year tracking stops updating on all packages, or strange item holds happen. This normally happens after 3 day weekends like this week was.

You can blame us! We choose the shipping provider and it is our job to make sure things arrive fast. USPS is still the best shipping service in my opinion, we are also looking into other methods as well.

If anyone here is a die hard ups, fedex, or usps (or other) fan it would be great to hear from you and why you like that service best.
Click to expand...

When I am in Canada I refuse to order from any vendor who will not ship USPS. This is because of the notorious "brokerage fee" racket that UPS and FedEx use to rape you in the ass. For example, Animal Planet once sent me a free baseball cap in exchange for the use of a video clip. We don't charge a fee, so they were being nice. The declared value of the cap was $5.99. UPS charged $15 brokerage fees before they would release it. USPS & Canada Post have never tried to extort extra fees, and for me have always been reliable and reasonably fast. Forget tracking, though.

When I am on Maui I will use UPS or FedEx because packages shipped to Hawaii by USPS can take a long time. Some books I ordered from Oahu took three weeks to get to Maui. The last time I ordered something from California that shipped USPS it also took about three weeks. (This could be a Hawaiian problem, though.) I've never had that sort of delay from UPS or FedEx. Also, their tracking works, while in my experience USPS tracking doesn't.
 
pakalolo,
max

max

Out to lunch
When I am in Canada I refuse to order from any vendor who will not ship USPS.
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You got that right. It's crazy not to let USPS be the shipper to Canada. It's faster and cheaper.

USPS is the better option (cheaper) for small lightweight packages. At two pounds it kind of evens out, price wise, unless you can get a 2 lb.+ shipment into a small USPS flat rate box. This flat rate box deal the PO has going can sometimes save you some money, but I find it confusing. Could be they planned it that way. :/

When I am on Maui I will use UPS or FedEx because packages shipped to Hawaii by USPS can take a long time.
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That reminds me of an interesting deal I get on a regular basis. A 32 lb. box (32 without the box actually) gets shipped from Oahu to me on the East coast for around $50, which is UPS ground rate. But it actually gets shipped 2 day air. So if I order on a Mon., sometimes as late as 4-6 PM (11 am- 1 pm their time), the shipment is sitting on my front porch when I get home on Wed. Nice huh?
 
max,
PuffItUp

PuffItUp

Well-Known Member
Retailer
placetime: We will do something soon, im thinking of a contest that annoys Eric. Perhaps one night when he is working we can get everyone to call us and try to buy things we dont sell, like pizza. No clue how we would get a winner out of that though haha.

pakalolo: Thanks I didn't know that about the UPS/FedEx fees. We used FedEx for a while because they do all the customs forms for you, but their shipping times were not the best. USPS priority seems to be the best option for most situations still. We spoil ourselves with coffee from www.kauaicoffee.com , they ship UPS and it takes two days, USPS priority seems to take longer to ship to the islands so there might be something there we need to look into. Sorry to hear about UPS and FedEx raping you, they should really do background checks on the drivers. :lol: :lol: :lol:
 
PuffItUp,
Jiltut

Jiltut

Member
Thanks a lot Randy, Eric & everyone else at PIU, such a great service, I've received my parcel, very pleased with it & the freebies. It took 15 days to arrive which I was happy with considering I chose the standard USPS international shipping option - after searching a bit it seems 2 weeks is about the average delivery time for shipping here to the UK via USPS standard international if anyone's wondering, not sure if USPS Priority is any quicker. Also very impressed at the packaging too, it was very stealthy inside & out.

Might have to place another order with you guys for another glass elbow cause I've manged to pull one apart trying to get the short PVC tubing off, doh!

:)
 
Jiltut,
Gonzo

Gonzo

Slightly Stoopid
Hey PuffItUp, Been trying to contact Randy for the last few days about an order I placed last week but still no response. Any ideas? Should I contact you guys directly instead of Randy's contact Email? Any help would be great. The order was for an Arizer Solo M107.
 
Gonzo,
Pipes

Pipes

Addicted DIY Enthusiast
Accessory Maker
PuffItUp said:
http://www.puffitup.com/v/vspfiles/photos/HempWickSpoolLarge-2.jpg
Post a pic of your Vapor Genie in this thread, or email me a pic with your address to randy@puffitup.com and we will send you a FREE Hemp Wick sample!

We knew after we tried Hemp Wicks that we loved them, and we know you will too (:

***We take privacy seriously. If you email us your address, we delete it after shipping your sample and will never use that info to contact you for any reason***
http://imgs.inkfrog.com/pix/six5/Vaporgenie_bat.JPG <---- Mine
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Count me in if not too late.
20120226122639.jpg
 
Pipes,
PuffItUp

PuffItUp

Well-Known Member
Retailer
Magic_Flight_Launch_Box_Free_Scale3.jpg



For the holiday season we offered a coupon for a free scale with any Magic Flight Combo. It was so popular we sold out of scales in just a few days.


Well...... it's back Use code "Scale" to get a free scale with any Magic Flight Combo


Or

Code "Batteries" gets you a extra set of OEM batteries Free

Or

Code "OEM" gets you a free Magic Flight Nano Grinder

( True Story )
 
PuffItUp,
mmenzie

mmenzie

My friends call me "Menz"
PuffItUp said:
Also


Since everyone and their mom is asking about the Arizer Solo, yes we do have version m107

http://imgs.inkfrog.com/pix/six5/New_Arizer_Solo_M_107.jpg

Our last delivery was a mix of 106 and 107 which are the same design, but don't be afraid to ask for 107 while checking out. :)
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hello all (Randy in particular),
I am in the market for a new Vape and wanted to get the solo after all the reviews i heard, especially about the new M107. so i went to your site and saw the AIM window and asked. and the reply was:

aimguest52929922: just had two questions... what is the current solo model you are shipping?
PuffItUp: we have the newest but there is no model number

aimguest52929922: thats not what i am reading on the FC forum
PuffItUp: yeah i know they are confused it is a manufacturing number they are reading it has nothing to do with anything outside of the factory records

aimguest52929922: so why all the talk about m105, m106, and m107??
PuffItUp: i have no clue honestly we have asked the manufacture and that assured us there is no model numbers

aimguest52929922: well now i am leary here... i am going to post on the forums... i am interested in purchasing a solo but after all i have read i want to make sure i get one that will make me happy. i will wait to see what they say about this and come back if i read good info. thanks for your time


so can anyone clear this up for me, is there a new M107 or is the rep i chatted with right there are no model numbers??? i'm beginning to wonder if i should look elsewhere??
 
mmenzie,
PuffItUp

PuffItUp

Well-Known Member
Retailer
Hey mmenzie good question. The Arizer solo does not have versions, the numbers on the solos are the time of production. We currently have production m-107, as far as we can tell they are the same as m-106, if anyone knows something we dont please jump in and correct me.

Also, after 6 years of being in business we have never refused an exchange. We are picky about the brands we sell because we want you to have the best vape experience possible, if you ever buy a vaporizer from us and don't like it we are more than happy to buy it back (:


.... and don't forget to use code "ArizerSolo" to get 20% off


-Randy
 
PuffItUp,
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