E-Nano from Epickai

Chaos47 · Oct 3, 2019

At the spot in the video you linked they actually set the screen weird (at least different then I do it and was told by others here to do it). I do not leave a large air gap like hes talking about in the video, 1mm or less is fine imo. And he tamped it way too tight, at one point that thing looks like a solid plug. That being said its a very versatile vape and can be setup however you want. But IMO it is important to learn the E-nano basics and get it dialed in and then experiment with deeper depths.

For standard depth with the epick, you push it down till the notch in the leg. (on the newer e-picks the straight leg, not the curved leg). Then suck up your material to about half full, that will be about .05 or you can suck up almost a full stems worth (about .1) and tamp it down. You can then check it with the notch on the curved leg, which is about the depth the heater will sit.

Since you are already having power conversion issues its best to take out all the other variables. So make sure you have the screen set normal and then follow the instructions on how to find your correct temperature.

https://epicvape.com/faq/e-nano-user-guide/

Also check out this post
E-Nano from Epicvape

Some of the photos are broken and hes using the old e-pick but it should help you get an idea on what I am talking about.

hafalump · Oct 3, 2019

try a coarser grind

heavyhitter69 · Oct 3, 2019

Yes, we did adjust the bowl size to higher than that and had the same issue. No combustion at all, nor any vapour.

We tried a new transformer today 75w instead of 50w, still didnt work...

Epicvapes didnt reply to my four emails... will keep sending them. support@epicvape.com

SloJimFizz · Oct 3, 2019

heavyhitter69 said:
The e-nano sucks! I'm really unimpressed with it... I can't even combust when I set it to 10. I recently got to try this out through a friend. I packed a bowl of mint leaf and then mullein leaf about 0.05-0.1g. The vape was set to 10 and hardly even browned the herb, probably because I couldn't even suck hard enough to get the air through it! It's nothing like the the SSV or LSV i have tried, they have such good air flow. The airflow in the nano is comparable to a vapcap with the throttle/carb closed, terrible!

Are all log vapes like this or is it just the e-nano? It's a shame because the design is so nice.

Your a Vape builders dream, charging into the thread with user errors claiming the unit sucks.
With the proper power supplied to it, the nano will toast most things in its path. Could be your step down converter, could be the nanos cord. Once you get that sorted, you should be good. There are quite a few users of the Nano here on your side of the pond.
Have you tried weed weed with it yet, or are you mainly a mint and mullein guy?
Not sure how your getting such bad air flow either. Unless your packing it to try and use without picking up the nano itself. I can and often do pop a little unground nug in and go to town breaking it down as the heat does it's thing. My main grinder is a Fine one, so either fine or whole nugs in my stem with no airflow issues.
Hope you get the Nano firing as it should.
:peace:

heavyhitter69 · Oct 3, 2019

Haha yes I know i feel guilty about that but I cant go back and edit my post now. I was just disappointed with the air resistance!! I did not think it would be that bad. I only vape mullein and mint at the moment, its good for the lungs

I searched this thread and it turns out a few other people are experiencing the same problems.

I get little to no vapor - from my experience I would say the unit reaches about 150-160 degrees Celsius on heat level 10. And thats way too low.
But I have the feeling, that , as I said, my converter is the issue here - I will report back when I have a 100W version.

and a person saying the opposite:

There is something wrong. I'm in the EU, using a 55W converter. If i set the Nano to 10 the herb will immediately start burning when I inhale. I use it at just below 6 for herbs and the Nano is ready to go after 10 minutes of warm-up. I get a good cloud with the first hit, straight away. After half an hour the whole thing is very warm so that I have to hold it from the bottom of the unit to be comfortable.

and then:

i don't know. I am using a 100W model now and the E-Nano runs noticeably hotter now!

heavyhitter69 · Oct 3, 2019

Ok, so with the 250w Isolated transformer, it does seem to heat up warmer, i can get steady cloud draws. However, I cannot get herb to combust at level 10, no matter what!

Update:

Ok, I just got it hot enough to combust again on level 10, after a good 20 minute warm up!

I also bought an AUS > US adapter and plugged that into my step down transformer so I can test the unit using my PS4 plug - and alas it still does not heat up

I ordered my e-nano around 2 months ago and it finally arrived yesterday, (I live in Australia, and USPS sent the package to the wrong country originally..) I plugged the dial into my 240v to 110v transformer only to find that my vape is not heating up at all. The blue led turns on, however the heating cylinder stays cold.

Wow, this makes me regret having ever purchased a 110v vape. What are epic vape thinking not making 220v units. i would say western countries on the other side of the pond is a large percentage of business for them, even 7th floor do it.

BabyFacedFinster · Oct 3, 2019

heavyhitter69 said:
Wow, this makes me regret having ever purchased a 110v vape. What are epic vape thinking not making 220v units. i would say western countries on the other side of the pond is a large percentage of business for them, even 7th floor do it.

Most of the issues are user error of some nature. Most related to not getting the correct converters to use for a 110V unit. While it might be useful for foreign buyers to have a 220v model, I don't see it being the manufacturer's fault that someone knowingly buys a 110v unit and has trouble matching it to their known power supply.

The nano is basically a large heater. If powered properly it will put out a range of heat from the bottom of vaping temps up to possible combustion. The glass accessories are basically open glass tubes with a simple metal screen (if using an adjustable stem or gong). There is very little air resistance encountered in this open glass pathway. If someone is having high draw resistance then the problem is in the substance used or method of packing. If I loaded the glass stem with thick sage leaves then I wouldn't expect the air flow you might normally get from properly cured and ground cannabis. I would mess around with the way the other herbs are packed. I've never heard of mullein, but it might not jive well with a herb vape.

heavyhitter69 · Oct 3, 2019

Well when they are advertising it works with a 110v step down converter rated at 50w and it DOESN'T then yes, it is on them. That is two different inverters i've tried as well as many other people doing the same thing. Their responsibility is to admit the truth and evidently the truth in this situation is that the e-nano IS NOT working properly with a ride range of 50w, 100w even 200w step down transformers on the market in these countries.

That wasn't my point though, my point was asking the question "what are they doing?" means they have this massive consumer base that they aren't even targeting... i mean come on, what a poor business move for something so easily and cheaply fixed in the production line.

As far as the herb itself goes, a comparison to other vaporizers is all that is needed. Mullein works fine in the vaporgenie, the dynavap (to a lesser extent), the 7th floor vapes... so why not in the e-nano? I think its about width and surface area of herb exposed to convection, usually that equals good airflow and eveness.

Sparkpug · Oct 4, 2019

@heavyhitter69 Sorry your experience hasn't been good but I love my Nano to bits. I just bought my 2nd one this week. I've got tiny lungs due to a full body connective tissue disorder called Beals syndrome and the E-nano is the best unit I've ever used. I even gave my Mighty away. However, I never use it stock. I only use it with water through a bubbler.

I just got a maple burl E-nano. With all the vaporizer fear going around I want a second one just in case...

Tonight, after knocking myself out with a three way mix of Blue Tara, some high CBD stuff called Treasure Island and Super Lemon Haze -thought adding the SLH would make it less sleepy but no it didn't- I woke up with major pain and numbness in my neck and left side of my chest. I still have a lot of the three way mix left in my grinder so I took a nugget of Ghost Train Haze and sort of finger crumpled a tiny piece and stuffed it into my stem. Holy cow! I got 3 solid puffs of I don't know how much and I feel great. It looks like there should be 2 more left. I never really used it w/out grinding but I started experimenting with grinding styles and screen distances and I can change the variables to get a different outcome. It's very versatile.

olivianewtonjohn · Oct 4, 2019

heavyhitter69 said:
Oh, and I still am disappointed with the airflow though. with enough herb to have good airflow it holds less herb than a dynavap vapcap. I wonder if the mesh was less fine whether that could be improved??

Really makes me miss the SSV and other 7th floor vapes for their bowl size. I might just have to take micro hits from now on.

Sorry to hear but next time I would recommend doing more research so you can make a better choice for your needs. The bowl size is one of the biggest pros of the enano IMO, for MJ its great because you can still get strong effects without using a bunch of herb like the 7th floor vapes. But I knew that going into it, if I wanted a bigger bowl I would have bought something else. Also like others have said, the enano has pretty open airflow (thats why it pairs so well with water pipes), so it must be either your technique or the herb you are trying to vape.

Hopefully it will work well for you, if not im sure you can find a MJ user who will enjoy it.

heavyhitter69 · Oct 4, 2019

Yeah thanks guys... i actually havent got a chance to use it properly so maybe once i do i will have a different opinion... HOWEVER...

I've just gone out and bought my third transformer, this one an expesnive 120watt one.. it still doesnt work. This is actually extremely poor on epicvapes behalf. Not only that but they havent even responded to my four emails and its been many days since then. They are recomending something that doesnt work for many costumers (as evidence in this thread). Maybe this isnt a marketing scam to get people to buy their products, but it is still just inconsiderate to give misinformation that waste customers time and money. Not to mention the fact they wont even respond to emails. Terrible, I've wasted time and money running around buying transformers i can't return only for them not to work, I should of stuck with 7th floor vapes.

No we currently do not offer a 220v plug version. You would need to purchase a 220v to 110v step down converter with a minimum of 50 watts to use the E-Nano. The proper converter will not effect the life of the E-Nano.

Baron23 · Oct 4, 2019

heavyhitter69 said:
Yeah thanks guys... i actually havent got a chance to use it properly so maybe once i do i will have a different opinion... HOWEVER...

I've just gone out and bought my third transformer, this one an expesnive 120watt one.. it still doesnt work. This is actually extremely poor on epicvapes behalf. Not only that but they havent even responded to my four emails and its been many days since then. They are recomending something that doesnt work for many costumers (as evidence in this thread). Maybe this isnt a marketing scam to get people to buy their products, but it is still just inconsiderate to give misinformation that waste customers time and money. Not to mention the fact they wont even respond to emails. Terrible, I've wasted time and money running around buying transformers i can't return only for them not to work, I should of stuck with 7th floor vapes.

It is quite possible you have a bad unit. Perhaps a bad cartridge heater.

@nadia_epic @ACE OF VAPE

gxk · Oct 4, 2019

I've been eagerly awaiting the new box dimmers, and haven't seen anything in here about them being available. Did I miss it? Well, they are live on the site and now that I've placed my order I can let you all know about it.

Since these look like regular guitar knobs, I'm hoping I can put a comically large knob on this thing to better dial in my preferred setting of 6.1264338327.

Nano all day. ;pd;

https://epicvape.com/product/e-nano-box-cord/

BabyFacedFinster · Oct 4, 2019

gxk said:
I've been eagerly awaiting the new box dimmers, and haven't seen anything in here about them being available. Did I miss it? Well, they are live on the site and now that I've placed my order I can let you all know about it.

Since these look like regular guitar knobs, I'm hoping I can put a comically large knob on this thing to better dial in my preferred setting of 6.1264338327.

Nano all day.

https://epicvape.com/product/e-nano-box-cord/

I wish they would put up a few more pics showing the back and how it sets on the table. Are there rubber feet? Anti-skid something? A few pics, a 20 sec video, a little seltzer down your pants? Come on guys, sell it a little.

heavyhitter69 · Oct 4, 2019

Baron23 said:
It is quite possible you have a bad unit. Perhaps a bad cartridge heater.

@nadia_epic @ACE OF VAPE

Yeah, it could be. Although, the sheer amount of other 220v users in this thread reporting the same issue?

They finally responded and said their customer service are short staffed. They didn't really acknowledge the issues that users reported in this thread (in fact they ignored it and said they havent had that issue before). They said it could be the new cord batch, however i said users from over 3 years ago have been having this same problem and I'm assuming new batch of cords doesn't mean over 3 years old! Then they just offered a refund. I'm still really unimpressed. Still in negotation however.

Baron23 · Oct 4, 2019

heavyhitter69 said:
Yeah, it could be. Although, the sheer amount of other 220v users in this thread reporting the same issue?

They finally responded and said their customer service are short staffed. They didn't really acknowledge the issues that users reported in this thread (in fact they ignored it and said they havent had that issue before). They said it could be the new cord batch, however i said users from over 3 years ago have been having this same problem and I'm assuming new batch of cords doesn't mean over 3 years old! Then they just offered a refund. I'm still really unimpressed. Still in negotation however.

If they offered you a refund, what are you still dissatisfied with.

They are a small company who made the choice to stay focused on their USA market and as far as I know, while they suggest a power supply, they don’t warrant its performance.

At least, that’s my understanding.

SloJimFizz · Oct 4, 2019

Still in negotiation? What the heck else is going to happen after offering you a refund and that not appeasing you?
Did you follow up any of the old stories you dug up to see if their power problems were solved and their Nanos were up and running?
Perhaps just get your refund and get that 7th floor you've mentioned repeatedly. :tup:

pxl_jockey · Oct 5, 2019

still love my second-hand Nano here in the UK, as I have been for years now. Planning on getting a new one with fancier wood soon. I’ve used a 45w transformer with no problem so I just don’t believe it’s anything other than a dead heater cartridge or some kind of user error. I think it’s more to do with the materials being used, but in any case I believe that the member has illustrated in their 12 posts they aren’t happy, so maybe take the refund and buy another vape they will be happy with. Sounds like they love 7th Floor products, maybe start there? FFS

Sparkpug · Oct 5, 2019

pxl_jockey said:
still love my second-hand Nano here in the UK, as I have been for years now. Planning on getting a new one with fancier wood soon.

You should get an exotic one. I chose maple burl because it will, or does, look nice on my dark reddish/brown rosewood desk. I debated crotch walnut but the one I received is beautiful so no complaints here. It looks "totally exotic" too. Just looking at it reminds me of "the tropics" but I can't quite say why.

Right away I noticed the new cable's flexibility. It's quite bendy compared to my previous one. The lip on the top of the heat tube is also bigger so it provides a more secure/stable stop. Everything works so far, but it is a wee bit thicker than the other one and doesn't fit in the stand I sanded open to fit my cracked nano.

That isn't a problem though as I've decided to have my own stand made. Our new handyman Vince has woodworking skills and if I supply the wood he can create anything I want.

heavyhitter69 · Oct 5, 2019

SloJimFizz said:
Still in negotiation? What the heck else is going to happen after offering you a refund and that not appeasing you?
Did you follow up any of the old stories you dug up to see if their power problems were solved and their Nanos were up and running?
Perhaps just get your refund and get that 7th floor you've mentioned repeatedly.

Baron23 said:
If they offered you a refund, what are you still dissatisfied with.

They are a small company who made the choice to stay focused on their USA market and as far as I know, while they suggest a power supply, they don’t warrant its performance.

At least, that’s my understanding.

As I mentioned in my earlier posts, they provided information that wasn't correct which in turn led me (and others) to go out and spend a whole bunch of money on 3 different non-returnable transformers and waste my time driving to the stores and back. Most people who I quoted didn't get their vapes working and didn't post anything further. Other people's suggestions (to go up in wattage) didn't work either.

This is on them because they are the ones who supplied a product and claimed it worked with a 50w transformer when it clearly doesn't, both with me and with many other people. Granted, it DOES work with some... However, they STILL have a duty to acknowledge this fault and be transparent to other potential customers in their advertising so other potential customers don't fall into the same trap as i did and waste a whole bunch of money and time, that is what the LEGAL thing to do is. As a company, they also ought to reimburse any damages or costs that incur as a result of any misinformation or faults supplied by them. If a company claims x works, yet it only works 50% of the time, it is the companies obligation to recall those items and reimburse the customers with either a product that works AS THEY CLAIM it does and cover the shipping costs on both ends (why should the customer have to for out for shipping for something supplied to them on the guarantee it worked? that isn't right). Sure, they may not necessarily legally have to re-imburse me for the transformers i bought, although its a bit of a dick move if they don't even take that into consideration, why? because they were the cause of that waste of money and time obtaining the transformers! come on.

I am not claiming that the only thing that would be right in this instance is for them to pay me for the transformer costs (despite them being equal to what a new unit would cost), what I would expect in this situation would be for them to a) find out what the issue is b) pay for that issue to be fixed and cover whatever costs are involved in that (shipping etc). For instance if they discover its a cord issue, then they ought to send out a new cord free of charge and potentially ask for the old one back with shipping provided. Such a scenario still wouldn't equal the cost of loss for them as it did for me in the cost of the transformers. That is why it is in principle inherently good because it is taking in to consideration the damages that the customer has faced as a result of the information they advised on their website that isn't true in all cases.

As for whether or not the information provided warrants its performance... by reading this statement, do you or do you not get the impression that it will work "You would need to purchase a 220v to 110v step down converter with a minimum of 50 watts to use the E-Nano. The proper converter will not effect the life of the E-Nano." This statement says in effect 'in order for this to work you will need a transformer, then it will work'. If this wasn't the case they would say something to the effect of 'We cant assure use of the e-nano in 220v countries, however some people have had success using step down transformers while others have not'. THAT is transparency which what they legally are required to do. Hopefully, they take that this in to account otherwise they could open themselves up to legal problems, which while it would be ludicrous to suggest if they want to operate a business within a capitalist society constrained by legalities then they have to play the game correctly.

Baron23 · Oct 5, 2019

heavyhitter69 said:
As I mentioned in my earlier posts, they provided information that wasn't correct which in turn led me (and others) to go out and spend a whole bunch of money on 3 different non-returnable transformers and waste my time driving to the stores and back. Most people who I quoted didn't get their vapes working and didn't post anything further. Other people's suggestions (to go up in wattage) didn't work either.

This is on them because they are the ones who supplied a product and claimed it worked with a 50w transformer when it clearly doesn't, both with me and with many other people. Granted, it DOES work with some... However, they STILL have a duty to acknowledge this fault and be transparent to other potential customers in their advertising so other potential customers don't fall into the same trap as i did and waste a whole bunch of money and time, that is what the LEGAL thing to do is. As a company, they also ought to reimburse any damages or costs that incur as a result of any misinformation or faults supplied by them. If a company claims x works, yet it only works 50% of the time, it is the companies obligation to recall those items and reimburse the customers with either a product that works AS THEY CLAIM it does and cover the shipping costs on both ends (why should the customer have to for out for shipping for something supplied to them on the guarantee it worked? that isn't right). Sure, they may not necessarily legally have to re-imburse me for the transformers i bought, although its a bit of a dick move if they don't even take that into consideration, why? because they were the cause of that waste of money and time obtaining the transformers! come on.

I am not claiming that the only thing that would be right in this instance is for them to pay me for the transformer costs (despite them being equal to what a new unit would cost), what I would expect in this situation would be for them to a) find out what the issue is b) pay for that issue to be fixed and cover whatever costs are involved in that (shipping etc). For instance if they discover its a cord issue, then they ought to send out a new cord free of charge and potentially ask for the old one back with shipping provided. Such a scenario still wouldn't equal the cost of loss for them as it did for me in the cost of the transformers. That is why it is in principle inherently good because it is taking in to consideration the damages that the customer has faced as a result of the information they advised on their website that isn't true in all cases.

As for whether or not the information provided warrants its performance... by reading this statement, do you or do you not get the impression that it will work "You would need to purchase a 220v to 110v step down converter with a minimum of 50 watts to use the E-Nano. The proper converter will not effect the life of the E-Nano." This statement says in effect 'in order for this to work you will need a transformer, then it will work'. If this wasn't the case they would say something to the effect of 'We cant assure use of the e-nano in 220v countries, however some people have had success using step down transformers while others have not'. THAT is transparency which what they legally are required to do. Hopefully, they take that this in to account otherwise they could open themselves up to legal problems, which while it would be ludicrous to suggest if they want to operate a business within a capitalist society constrained by legalities then they have to play the game correctly.

Yeah, well I read that to say that they don’t make a 220v version but if you want to try to integrate it yourself, this is what would be required and has seemed to work.

Again, they do NOT make a 220v device nor do they provide a part number or make and model of a transformer for EU customers that constitutes a “proper” transformer.

Again, as far as I can tell, they emphatically do not warrant that their device will work w whatever transformer you buy to attempt this integration.

So, while it’s clear what part you feel Epic is responsible for, I guess I wonder what part of this you think you are responsible for???

And, no.....I don’t see any “legal” responsibility on their part. Not in the USA.

Ok, I’m done here. Best of luck.

Stu · Oct 5, 2019

heavyhitter69 said:
As I mentioned in my earlier posts, they provided information that wasn't correct which in turn led me (and others) to go out and spend a whole bunch of money on 3 different non-returnable transformers and waste my time driving to the stores and back. Most people who I quoted didn't get their vapes working and didn't post anything further. Other people's suggestions (to go up in wattage) didn't work either.

This is on them because they are the ones who supplied a product and claimed it worked with a 50w transformer when it clearly doesn't, both with me and with many other people. Granted, it DOES work with some... However, they STILL have a duty to acknowledge this fault and be transparent to other potential customers in their advertising so other potential customers don't fall into the same trap as i did and waste a whole bunch of money and time, that is what the LEGAL thing to do is. As a company, they also ought to reimburse any damages or costs that incur as a result of any misinformation or faults supplied by them. If a company claims x works, yet it only works 50% of the time, it is the companies obligation to recall those items and reimburse the customers with either a product that works AS THEY CLAIM it does and cover the shipping costs on both ends (why should the customer have to for out for shipping for something supplied to them on the guarantee it worked? that isn't right). Sure, they may not necessarily legally have to re-imburse me for the transformers i bought, although its a bit of a dick move if they don't even take that into consideration, why? because they were the cause of that waste of money and time obtaining the transformers! come on.

I am not claiming that the only thing that would be right in this instance is for them to pay me for the transformer costs (despite them being equal to what a new unit would cost), what I would expect in this situation would be for them to a) find out what the issue is b) pay for that issue to be fixed and cover whatever costs are involved in that (shipping etc). For instance if they discover its a cord issue, then they ought to send out a new cord free of charge and potentially ask for the old one back with shipping provided. Such a scenario still wouldn't equal the cost of loss for them as it did for me in the cost of the transformers. That is why it is in principle inherently good because it is taking in to consideration the damages that the customer has faced as a result of the information they advised on their website that isn't true in all cases.

As for whether or not the information provided warrants its performance... by reading this statement, do you or do you not get the impression that it will work "You would need to purchase a 220v to 110v step down converter with a minimum of 50 watts to use the E-Nano. The proper converter will not effect the life of the E-Nano." This statement says in effect 'in order for this to work you will need a transformer, then it will work'. If this wasn't the case they would say something to the effect of 'We cant assure use of the e-nano in 220v countries, however some people have had success using step down transformers while others have not'. THAT is transparency which what they legally are required to do. Hopefully, they take that this in to account otherwise they could open themselves up to legal problems, which while it would be ludicrous to suggest if they want to operate a business within a capitalist society constrained by legalities then they have to play the game correctly.

They have offered you a refund. I suggest you take it and be done with the ordeal.

This will be your last rant on the subject as you are getting into company bashing which we won't allow. Take it up with Epicvape privately, but leave this thread alone going forward. Any further posts from you on the topic will be removed.

Thank you.

:peace:

robm321 · Oct 5, 2019

Love my E Nano. When it dies, I will happily buy another one.

joner · Oct 6, 2019

robm321 said:
Love my E Nano. When it dies, I will happily buy another one.

Same here, I love having it always on, always ready, anytime I walk by it I take a haul!

f2j · Oct 6, 2019

I'm in Europe (220v), I am a Nano user (several years), and I've never encountered any problem with it. I use a 200W step down converter that I was provided with a DBV (second hand), and the nano is my favorite and most used vape in my set.
I have to admit it fell many times from my desk, and yet it never ceased to function, and the little bulb never even broke.

As I was pissed of dropping my nano so many times, I finally made myself a stand, torched pine and stainless steel (for the weight). The nano socket is wrapped with some kind of foam (not that it was necessary, but I didn't have a tool the size of the nano diameter).

E-Nano from Epickai

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