Discontinued The Grasshopper

Wildeyedzan

Well-Known Member
Hi everyone just an update on my 3 week old ti hopper. It now goes strait to blue lights when I turn it on I just got a few batterys so I can rule them out. It has had intermittent blue flashing lights from when I first used it I guess what ever was wrong has had enough. I just started an rma with Namaste vapes who are covering the warranty for the first 6 months. This was ment to be a v2 unit. I used it twice a day dry and tried it twice through water so it has has very light use.
Is it actually version 2 or improvements on the first one ,anyone know ?
 
Wildeyedzan,

nonbeliever

Well-Known Member
My RMA TI hopper has been rocking since it came back in April. Over the last couple of days, it’s seemed that the temperature has been off...running cooler than normal. Tonight, I decided to try adjusting the temperature on it (I normally use it at setting 4.5 - 5), twisting down to 1 and back up to 5, and noticed it a bit gravelly when I tried to turn it. Giving it a little more elbow grease (it really was that gravelly) the back end came apart.

Somewhat dejected, and thinking of perhaps another delay having to do another RMA (I’m still waiting on my SS RMA since March, someday maybe) I mucked around a bit and somehow managed to reassemble it (I was able, after a little bit of finagling to twist it back together). Man, what a difference! Now it’s actually working better than it was before. smooth temp dial, bigger clouds, darker ABV.

Thought I’d share in case others run into a similar problem.
 

Rel2018

Well-Known Member
My RMA TI hopper has been rocking since it came back in April. Over the last couple of days, it’s seemed that the temperature has been off...running cooler than normal. Tonight, I decided to try adjusting the temperature on it (I normally use it at setting 4.5 - 5), twisting down to 1 and back up to 5, and noticed it a bit gravelly when I tried to turn it. Giving it a little more elbow grease (it really was that gravelly) the back end came apart.

Somewhat dejected, and thinking of perhaps another delay having to do another RMA (I’m still waiting on my SS RMA since March, someday maybe) I mucked around a bit and somehow managed to reassemble it (I was able, after a little bit of finagling to twist it back together). Man, what a difference! Now it’s actually working better than it was before. smooth temp dial, bigger clouds, darker ABV.

Thought I’d share in case others run into a similar problem.

Mine is going cooler as well, still works and gets me stoned but first 2 weeks abv was much darker on 5.
So what do you think I should do ?

My only guess is that some dirt fell inside the holes ( so now I put an extra screen inside the chamber or the thermostat ( which is on the neck end ? )
 

Thebigsmoke

Well-Known Member
Hi folks just another update on my now broken hopper i started an rma last night with Namaste vapes and have it ready to go for a replacement on Monday or Tuesday so not to bad i suppose. Hopefully this one isn't a lemon. If anybody is is wondering about ordering batterys to the UK from hopper labs it took 3 weeks to arrive and £11 extra in customs and royal mail handling fees. I would recommend getting a bunch of them in one order
 

Wildeyedzan

Well-Known Member
Is hopper labs shipping out smoother now or is it still all over the place ? Wanted to get new batteries a few months ago but the shipping times were nobueno.
 
Wildeyedzan,

Thebigsmoke

Well-Known Member
Is hopper labs shipping out smoother now or is it still all over the place ? Wanted to get new batteries a few months ago but the shipping times were nobueno.
I just ordered batterys and they took almost a week to ship and then almost 2 weeks in the post . Not ideal but what can we do when nobody stocks them in the UK or Europe that i could find.
 

vapviking

Old & In the Way
Leaving the problem with new Green Ti purchase aside for the moment -- I'm first checking on how the seller may be able to help me,
Two days ago I initiated an rma request with HL for a plain Ti that has a very hot back end and flashes red/blue most of the time (in between periods of actually functioning pretty well). In the request I also told them that their website has now lost track of this hopper's serial number -- the My Grasshopper section shows its previous s/n.

Got email yesterday (24 hrs, not bad) form 'John' telling me no worries, they would correct the s/n issue and I should send it in, with batt. & charger, of course. Answering my question about how long the process might take, he said the current turnaround (if I have both body and back end issues) is 60 to 90 days though they are working on reducing that timing. So, off to Post Office I went, paying > $4 US for 1st class postage.

Meanwhile, the Green Ti out of Canada; I spoke with Sachin at THC (pretty clever there, Herb Cafe!) and he's gonna lobby for me with the Canadian distributor of Grasshoppers, who is his neighbor. I've told Sachin that the problem lies in the back end (I did some testing with known-working parts I have) and my best hope is that they might simple send me a new backend. Due to some travel schedules, I likely won't have answer to that until Monday.
 

Hammahead

Well-Known Member
I personally never had a problem with the EVO at all. Grasshopper I just only laugh

Well, I guess there's tens of thousands of Hopper owners who personally never had a problem with their device. Don't get me wrong: I'm pretty sure the EVO is more reliable than the Hopper (as it should be a abt. twice the price) but VDN must have had some sh!tty experiences to take it out of sales.
 

Cheesequake

Free Men Don't Ask
but I am confident that the warranty process will be much faster in the near future,
What would make you think that?
Well, I guess there's tens of thousands of Hopper owners who personally never had a problem with their device.
I'd bet my life savings there are not 10k problem free hoppers in the wild.
 

Hammahead

Well-Known Member
Haven't I read somewhere they sold some plus 40,000 units? If 3 out of 4 sold units had failed, they wouldn't exist any more, would they?
 
Hammahead,

nonbeliever

Well-Known Member
Mine is going cooler as well, still works and gets me stoned but first 2 weeks abv was much darker on 5.
So what do you think I should do ?

My only guess is that some dirt fell inside the holes ( so now I put an extra screen inside the chamber or the thermostat ( which is on the neck end ? )

Have you tried blowing it out with compressed air?
 

Cheesequake

Free Men Don't Ask
I've owned 5 hoppers now I think (lost track to be honest) and the only one I haven't had to send in for repair multiple times is the most recent blue Ti. But the SS that was supposed to have all upgraded parts etc has been repaired twice since I received it back from repair originally.

It's always strange to me when people act like even though ALL WE SEE about the grasshopper is failures and problems that there are all of these silent majority grasshopper users out there hopping away without telling anyone. Just look at any other popular vape thread pretty much - dozens of pages of users gushing about how much they love it and different ways to use it - why do those guys feel the need to talk about their great working units but NO ONE (or at least less than 5 that I've seen on here) feels the need to talk about their flawless hopper experience? Seems to me like even if they didn't have much to say there'd be tons of people on here defending their perfect hoppers if they existed, but that's never been the case.
 

elykpeace

exVASted
I've owned 5 hoppers now I think (lost track to be honest) and the only one I haven't had to send in for repair multiple times is the most recent blue Ti. But the SS that was supposed to have all upgraded parts etc has been repaired twice since I received it back from repair originally.

It's always strange to me when people act like even though ALL WE SEE about the grasshopper is failures and problems that there are all of these silent majority grasshopper users out there hopping away without telling anyone. Just look at any other popular vape thread pretty much - dozens of pages of users gushing about how much they love it and different ways to use it - why do those guys feel the need to talk about their great working units but NO ONE (or at least less than 5 that I've seen on here) feels the need to talk about their flawless hopper experience? Seems to me like even if they didn't have much to say there'd be tons of people on here defending their perfect hoppers if they existed, but that's never been the case.

Mines just a baby but it still works and it is the only vape I have.

It's not perfect but it's the best vape I've owned and I can't defend HL but if your lucky depending how long for I can dig it.

Sympathetic for those who get a new one and it's doa. Sachin is a good person to deal with and he will take care of it . I would think he tests them before they go out.?? I hope everyone gets to experience the hopper and see what it can do. Excellent exctration in seconds..

When this GH (Ti) fails :cuss: Im sure I'll make it known. I try and pop in and give a status update so far so good but like I said mines a baby and it has the older double click from autoshut off back end so haven't experienced any hassles but burnt lips :p
 

Cheesequake

Free Men Don't Ask
and it is the only vape I have.
jayz.gif
 

Cheesequake

Free Men Don't Ask
99 problems but my GH ain't one
For the first time maybe ever I can say the same :ko:. This stainless steel is by far the strongest/best GH I've had yet since getting that new back end. No flickering lights ever and even temp 2 can produce some pretty massive clouds. 5 is about as close to combustion without combustion that's possible I'm pretty sure. If on temp 5 the battery goes super quickly but I assume that's just because it's extra powerful. Back end never even gets warm.
 

Thebigsmoke

Well-Known Member
I've owned 5 hoppers now I think (lost track to be honest) and the only one I haven't had to send in for repair multiple times is the most recent blue Ti. But the SS that was supposed to have all upgraded parts etc has been repaired twice since I received it back from repair originally.

It's always strange to me when people act like even though ALL WE SEE about the grasshopper is failures and problems that there are all of these silent majority grasshopper users out there hopping away without telling anyone. Just look at any other popular vape thread pretty much - dozens of pages of users gushing about how much they love it and different ways to use it - why do those guys feel the need to talk about their great working units but NO ONE (or at least less than 5 that I've seen on here) feels the need to talk about their flawless hopper experience? Seems to me like even if they didn't have much to say there'd be tons of people on here defending their perfect hoppers if they existed, but that's never been the case.
This is what I think as well . Do we know how many hoppers are in the wild and how much have failed. From reading this thread I think just about everybody who owns one has had to have it serviced at least once. Do the serial numbers on the backend correspond to manufacturing number. The unit I just sent back was gt5632 or something close I'm very baked at the moment.. I'm just wondering because mine was ment to be a new unit and if there is at least 40000 sold should my backend serial number be a lot higher if that makes sense.
 
Thebigsmoke,
  • Like
Reactions: KidFated.
Top Bottom