Discontinued The Grasshopper
- Thread starter midgetsanchez
- Start date
Even if it would be reliable I would never travel without a spare body (or a whole spare hopper). It is for my mental safety needs because I dont trust this device anymore in case of reliability.
Since December 2016 I own 3 Hopper and my supplier verdampftnochmal had a lot of interactions with me.
Actually I'm at my 10th rma so maybe its quite clear that I will never trust a hopper body anymore. For me a spare (body or unit) is a must have to feel really safe.
mario
Well-Known Member
Just to make sure we keep balancing the discussion.
I have been using my Hopper as a daily unit since I recieved it from them the first week of June. I have had 0 problems with it, and it has performed well above my expectations for it. It is as amazing as people say it is. I have had no problem recharging the batteries with the usb cable, or the nitecore charger that I have.
I have even gone away for the weekend and only took the Hopper. It worked flawlessly the entire time and I even got compliments on it.
I do not refute whatsoever that what they are doing with the RMA process is wrong. But the ones that are being built AFTER the May 1st update, do appear to be working well, in my experience so far.
I have been using my Hopper as a daily unit since I recieved it from them the first week of June. I have had 0 problems with it, and it has performed well above my expectations for it. It is as amazing as people say it is. I have had no problem recharging the batteries with the usb cable, or the nitecore charger that I have.
I have even gone away for the weekend and only took the Hopper. It worked flawlessly the entire time and I even got compliments on it.
I do not refute whatsoever that what they are doing with the RMA process is wrong. But the ones that are being built AFTER the May 1st update, do appear to be working well, in my experience so far.
elykpeace
exVASted
Received mine a little before yours. Although it has an old backend it's still hopping beautifully.
I added a SS screen as a safeguard to the on that comes stock in the oven. Didn't want any debris getting down there since that's half the problem of these things. I get on occasion the blinking blue lights which is fixed by adjusting the dial.. always heats up fine and charges from the USB great!
I used a separate charger and had a couple batteries in rotation but found just leaving one battery in I don't have to mess with the back end and it's working great for me so far.
Cfx at Max temp looking avb after ~25 seconds, only 5 second heat up time.
Cloudy! And my screen spacer I made is still my preferred method to use this vape.
newVaper420
Vapor Enthusiast
Ok they finally responded. I ordered 3 batteries. Let’s see if my RMA hopper and batteries ship today and get here by Friday. I doubt it.
Mr.GoodK@t
New Member
So realistically if that's the case it took them about 3 whole years to get this right...smh
mario
Well-Known Member
Are you saying that 3 years is too long for a company to get a very technical product developed and manufactured in a way that resulted in less failures? Because 3 years seems an impressive turn around for me for a company to go from not existing, to bringing their manufacturing in house, to fixing QA problems and even halting production until they had it sorted.
That actually sounds like a decent company to me. I'm not saying they are perfect, but 3 years still seems like a damn good turn around time for a company to find mistakes and fix them in such a huge way.
Baron23
Well-Known Member
I'm sorry but I can't actually agree with that. But we are all entitled to our opinions.
JoeMama
Well-Known Member
I guess I've had different karma with these things... Out of a dozen RMA's in two years, I've had one due to the body, and the rest due to bad backends!
Mr. Me2
Well-Known Member
I can’t figure out how to post a picture. I feel like such an idiot...
Modnote: Imgur's not liking FC these days. Here's a link to the image: https://i.imgur.com/lLsFFyT.jpg
Edit: Thanks for adding the link. I hope it works for everybody (I just tried on my iPhone and it didn’t work, though).
It’s a picture of a natural edge gh stand I just got from @Aezhenn. He’s been making some beautiful pieces for vapcaps, and I persuaded him to make this one for my gh. I LOVE it!!!
I hope this is a link to his thread - http://fuckcombustion.com/threads/wood4vape.24078/
Tinypic.com. Yay!!!
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After getting a "1 to 2 weeks" at the end of May and a "this upcoming week" at the end of June my hopper shipped today. I have a tracking number which is working and correct.
If it works like the device I loved for a year, I'm very excited to have it back. As good as the Fury 2 is, I miss the hopper. I hope my luck holds out. If it's clean, they replaced my charger, included my batteries and aside from brand new parts it's the unit I sent in, those will be bonuses. Not having to pay border fees would also be nice. I haven't had many US warranty returns so I don't have much personal experience to go by there. But I find generally with UPS sooner or later there's a price to pay. I shall find out in a few days.
If it works like the device I loved for a year, I'm very excited to have it back. As good as the Fury 2 is, I miss the hopper. I hope my luck holds out. If it's clean, they replaced my charger, included my batteries and aside from brand new parts it's the unit I sent in, those will be bonuses. Not having to pay border fees would also be nice. I haven't had many US warranty returns so I don't have much personal experience to go by there. But I find generally with UPS sooner or later there's a price to pay. I shall find out in a few days.
vapviking
Old & In the Way
Well, the trap is sprung!
Hopper batteries have now gone to $12 US each (formerly $7).
This is a 71% increase, overnight, on the only battery available that will power a Grasshopper.
In other 'just shoot me' news, I've just purchased a Hopper from TheHerbCafe, in Toronto. Got a 5% discount code, Sachin confirmed stock and is getting it out to me today. Free shipping to US. No taxes, no duty (because it's made in US). Should reach me before end of the week.
This is the place that is handling warranties in Canada (if it's one they sold). So, if HL keeps up this long wait-time thing, I may have a place I can fall back on
Hopper batteries have now gone to $12 US each (formerly $7).
This is a 71% increase, overnight, on the only battery available that will power a Grasshopper.
In other 'just shoot me' news, I've just purchased a Hopper from TheHerbCafe, in Toronto. Got a 5% discount code, Sachin confirmed stock and is getting it out to me today. Free shipping to US. No taxes, no duty (because it's made in US). Should reach me before end of the week.
This is the place that is handling warranties in Canada (if it's one they sold). So, if HL keeps up this long wait-time thing, I may have a place I can fall back on
newVaper420
Vapor Enthusiast
Wow! I had 3 in my cart so I only paid $7 dollars for each today. They are supposed to be sending my hopper back but I have little faith.
nonbeliever
Well-Known Member
My TI RMA has been going strong since end of April, I’m happy to report. (My SS RMA is still a hostage in Boulder).
Has anyone tried using a titanium backend with a SS body (I can’t believe I never tried it with mine - duh), as I ordered a spare SS body not thinking about SS vs Ti.
Has anyone tried using a titanium backend with a SS body (I can’t believe I never tried it with mine - duh), as I ordered a spare SS body not thinking about SS vs Ti.
vapviking
Old & In the Way
Yesterday I tried the reverse, put a good working SS back end on a good Ti body, and it worked out fine.
MoltenTiger
Well-Known Member
Yeah, I guess most of the faults I’ve had have been body/heater/sensor issues. Though I don’t know the technicalities, I’ve had cop lights three times, long heat ups twice, red then dead twice, flashing red twice, straight to blue once and stripped threads on a front-end after a replacement body mismatched it. I have had a back-end replaced once, my original GT001159 was preventing proper extraction which I could prove by swapping back-ends between units. It’s definitely better to have whole units as a back-up, but the newest back ends do seem much better.
Not sure if I mentioned it already, but between buying a backed unit and receiving a preordered unit through 2016 to purchasing in 2018, the quality of the product has really transformed into a full fledged offering. The USB charger is so much better, and so is the device itself. I’m really impressed with it.
____
I'm going to have to get that NewVape scoop! Thanks for the input everyone
Scarpvape
Member
So after some type of mixup being remedied, I finally have my dec 19 RMA SS Hopper back as of today. And my god it makes me think my old unit never ran right. I could never get thick clouds quickly. I had to draw forever, and had to hit it like a pax. Like sipping hot coffee to get clouds.
Now, this thing heats up in half the time it used to and I get clouds right away. Thick dense clouds. I’ve been using my cap cap vong through water and it’s been great. But this grasshopper get bigger clouds and much much faster than the vapcap.
Here’s hope it lasts. Even though it ran cool, my last unit lasted like 8 months. So we shall see.
I dare say, as much as I grew to resent and become bitter with hopper labs, the frickin thing was worth it.
Now, this thing heats up in half the time it used to and I get clouds right away. Thick dense clouds. I’ve been using my cap cap vong through water and it’s been great. But this grasshopper get bigger clouds and much much faster than the vapcap.
Here’s hope it lasts. Even though it ran cool, my last unit lasted like 8 months. So we shall see.
I dare say, as much as I grew to resent and become bitter with hopper labs, the frickin thing was worth it.
Thebigsmoke
Well-Known Member
Hi everybody. Could someone give me some advice. I ordered 3 batterys from hopper labs on the 11th. It says prossesed on my order history for 6 days now. I'm just wondering should it say shipped and do they provide tracking for standard UPS international as I'm in the UK. I don't want to start messaging them if it's already been sent and will be in the post for a few weeks but on the other hand I don't want to wait a few weeks only to discover they havnt even been shipped. Could anyone with experience ordering from them shed some light on it please.
Any recommendations for an A+ quality pocket size no-spill bubbler for the hopper ?
I just broke a perfect nectar glass..
Would this work for the hopper ?
https://www.smokecartel.com/products/honeytip-nectar-collector-with-titanium-tip
I just broke a perfect nectar glass..
Would this work for the hopper ?
https://www.smokecartel.com/products/honeytip-nectar-collector-with-titanium-tip
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lazylathe
Almost there...
@mario
My Hopper is about 1 1/2 years old and has NEVER been sent in for an RMA.
It has worked pretty much perfectly since I received it with only a few flashing lights here and there but zero issues.
Sometimes when I click it on I need to rotate the button a bit before the lights come on but that is not every time and I do not see the need for an RMA as it still works.
What I have been doing lately is some basic maintenance that I hope is extending its lifespan.
After a few loads, I load a freshly charged battery with an empty chamber and rip it through my bong a few time. I them remove the front and back end and blow through from the back end.
I have never experienced "cop lights" or any type of failure that I could not use my GH.
It has been super stable with my usage.
Still don't know if I would recommend them just quite yet though, they have many growing pains to get through first...
My Hopper is about 1 1/2 years old and has NEVER been sent in for an RMA.
It has worked pretty much perfectly since I received it with only a few flashing lights here and there but zero issues.
Sometimes when I click it on I need to rotate the button a bit before the lights come on but that is not every time and I do not see the need for an RMA as it still works.
What I have been doing lately is some basic maintenance that I hope is extending its lifespan.
After a few loads, I load a freshly charged battery with an empty chamber and rip it through my bong a few time. I them remove the front and back end and blow through from the back end.
I have never experienced "cop lights" or any type of failure that I could not use my GH.
It has been super stable with my usage.
Still don't know if I would recommend them just quite yet though, they have many growing pains to get through first...
Cheesequake
Free Men Don't Ask
Both my accessory orders have been refunded by PayPal (NOT by HL) and I've been told I will receive a refund for my Electric Blue Ti within a few days. Anyone waiting for a refund I HIGHLY recommend you open a case with paypal. My accessory order claims were processed and refunded within 24 hours. Not sure why it's taking longer for the Grasshopper but they assured me I will not be paying for it.
Hopper Labs is a sorry excuse for a business.
The funny thing is, if they would've just contacted me and said "Hey man we're really strapped for cash and would appreciate it if you could just wait a little longer." I wouldn't have made a big deal about it but they simply aren't competent enough to do something like that.
Hopper Labs is a sorry excuse for a business.
The funny thing is, if they would've just contacted me and said "Hey man we're really strapped for cash and would appreciate it if you could just wait a little longer." I wouldn't have made a big deal about it but they simply aren't competent enough to do something like that.
newVaper420
Vapor Enthusiast
They told me my hopper was ready to ship back 2 weeks ago, and talking to them is like pulling teeth. I want to have my Hopper for my trip, but I really doubt it's going to happen at this rate. And now I can't even edit my ticket anymore ?
Baron23
Well-Known Member
Yes, there are no incompatibilities at all.
mario
Well-Known Member
So I'm curious. I get decent clouds from my hopper, but it doesn't 'milk' a bong or anything like my vapcap can do. It heats up fast and does get good clouds, but I do have to take long draws and do the 'sip' method you talked about. I am not unhappy with how it vapes, but I did expect a bit more of a punch when I stepped it up to 5. I would say that I think my vapcap gets hotter than my hopper, but isn't that to be expected? I'm just trying to figure out if I am having a good experience, or a bad one because I don't know any better.