My SS Grasshopper has had issues with the temp dial getting stuck for a while now, since March I think. It would get stuck and you would have to unscrew the backend to change the temp. I was always able to get it functioning again with some fiddling, so I never bothered sending it in. I figured I would use it until it fell apart.
A couple of weeks ago, it did.
Shortly before it fell apart I noticed the gap in the backend where the temp dial is had become huge, probably 5mm or more. I got a couple more hits on me then it fell apart when I went to click it on. Other than that it was functioning great, hitting hard with no issues besides the temp dial getting stuck every month or two.
My replacement has the new white heater cover with the blue temp sensor. It has noticeably better airflow than any hopper I’ve ever used. I was never that impressed with the airflow from the beginning but airflow isn’t a minor concern of mine so I didn’t view it as much of a negative.
I’ve tested side by side and my recently refurbished SS has much better airflow with the stock mouthpiece than my Ti does with the PFE! I’m talking about a night and day difference too. My Ti does have a little less airflow than my hoppers have had previously when new or freshly RMA’d, but still, the new heater cover must play some role in the airflow, or maybe it’s what is behind there that we can’t see that has improved.
My backend was obviously replaced and has a new serial number, and they replaced my (fully functioning) heater, but the body is definitely the same one.
The temp ranges are also night and day with my old hoppers. Temp 5 seems about the same, maybe a tiny bit hotter. That’s compared to a fully functioning OG “blue oven” hopper. As many of us have experienced, hoppers can degrade and eventually provide noticeably weaker heating with tan ABV instead of dark brown or even near black.
The interesting thing to me is temp 1 seems noticeably warmer, almost equivalent to what 2.5 used to be. I get fairly thick visible vapor on temp 1 with my repaired SS which has never been possible before. I prefer this narrower temp range but others may disagree, especially if they vaporize botanicals other than cannabis.
I’ve been very busy so I haven’t had the chance to test everything as much as I’d like to. So take everything I’ve just said with a grain of salt. Except for the stuff about airflow, I’m positive about that.
My RMA experience was nearly identical to
@kbrown5523, the dates almost lined up too. Luckily mine isn’t combusting. I hope you get everything sorted soon.
@JCat; you just can’t catch a break can you? You have the patience of a saint! Hopper Labs really needs to step up and take care of you.
Also I’d like to give a belated welcome back to the thread
@biohacker, and welcome back to hopper ownership too. Hopefully you have good luck this time.
