Multi-brand Vivant Alternate

VaporSipper

Well-Known Member
Regarless. If there is a health concern and these devices are being used for medicine a true company that cares for the well being and safety of their customers would make it know and give a detailed statement. Opinions are opinions

Fortunately, these vapes are not medical devices. If you want a company to make an FDA approved medical vape, you would probably be paying close to $1000 for it. Not because it would cost more to manufacture, but because of all the other associated costs of getting such a product certified and supported as such.

I would rather use common sense to choose the devices I use and not have to pay the extra $$$$ to have a medical device.
 

Stu

Maconheiro
Staff member
@Vivant Should the people who have the cooling units that are melting stop using their units until the new replacements arrive as a matter of safety? I assume breathing in the fumes from them is not good.

Please answer his question it has been skipped over and over. Are the melting or deforemed mouthpieces a health concern? @Vivant should be a simple yes or no.....

I was going to reply, but realized that it'd be easier to quote @vtac as this issue has come up several times now.
I wouldn't hold your breath on a definitive answer from any vaporizer company on whether their product is "safe" to use. In this space, caveat emptor is something to live by.

Please also be mindful of our forum rules regarding attacking companies. If you can't say what you want without being respectful take a break until you can.

Be Nice

Let's not :horse:.

:peace:
 

Meach

Well-Known Member
Seriously let's keep this with updates about the devices performance or mods made to the device...getting tired of the vape tease notifications..waiting to read about vivant updates or expecting to read a new mod etc...and nope..more debate about the cooling units.....I don't want to unfollow the thread because of the same reports mentioned about the cooling unit.. I want one of these once it's all good
 
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travs

Well-Known Member
FWIW, I've got my Alternate now, and have the Vapefiend Crafty/Mighty WPA on the way, as well as a silicon carbide bit for my dremel in case I need to grind down the glass to make it fit. I'm ordering a Crafty CU & the glass flow master mouth piece. I have a few things coming up this next week or two, but I'l report back and let people know if the WPA fits w/ modification. I did get my china glass micro bubbler in today, so I'm basically all set when the parts get here in a week or so.

I rolled the dice on it; perhaps I can get it to work and can help out the community with the results. While I'd love an OEM WPA, I figured it was worth throwing a few bucks at it and seeing if I can hack it together. Life's pretty busy atm, so no promises on timing.
 

luke00978

Well-Known Member
FWIW, I've got my Alternate now, and have the Vapefiend Crafty/Mighty WPA on the way, as well as a silicon carbide bit for my dremel in case I need to grind down the glass to make it fit. I'm ordering a Crafty CU & the glass flow master mouth piece. I have a few things coming up this next week or two, but I'l report back and let people know if the WPA fits w/ modification. I did get my china glass micro bubbler in today, so I'm basically all set when the parts get here in a week or so.

I rolled the dice on it; perhaps I can get it to work and can help out the community with the results. While I'd love an OEM WPA, I figured it was worth throwing a few bucks at it and seeing if I can hack it together. Life's pretty busy atm, so no promises on timing.
0I4c3qs.jpg


requires a lot of glass grinding not fun but doable
 

travs

Well-Known Member
NICE! Well done! can you post a pic of the underside of the WPA? I'd love to see how yours turned out (and the threads.) That would be most helpful.

Now I'm super excited to get the parts in!
 

Vivant

Well-Known Member
Manufacturer
Hello FC Community,

I know this has been long over due to some of you and I would like to say sorry for the length of time it took for us to release this public statement but we needed to make sure each detail was true and I hope you guys understand.

We have officially released our public statement. It can be found here at this link: Public Statement

You will also be able to view our MSDS Data Sheet on the revamped Top Cap here: Data Sheet

We ask that you kindly contact the retailer you bought your Alternate from first for the replacement.

Please contact us at support@vivant.com if you bought an Alternate directly from us so one of our Customer Service Representatives can get the process started for getting you a replacement. We kindly ask for the individuals whom have experienced the issues to contact us first as we have only received our first shipment of the revamped top caps so we didn't have to have you all wait even longer to receive them so we do have a limited amount of supply right now but do not worry, more is coming and eventually we will get everyone a new top cap replacement regardless of if you have experienced the issue or not.

Please keep in mind, you guys are the very first ones to view this statement and process of getting a new top cap, I did not want to hold it in any longer, so when I was able to get authorization to publicly speak of it, I jumped at it.

Please have an open mind when contacting your retailers as they are getting the top caps shipped to them today and tomorrow so they may not have it in their hands yet.

If you guys have any questions in regards to this issue, please email us at support@vivant.com or DM us.

Thank you for your continuous support, we appreciate each and every one of you.
-Emily

Modnote: Updated links to statement and MSDS
 
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squigger

Well-Known Member
Hello FC Community,

I know this has been long over due to some of you and I would like to say sorry for the length of time it took for us to release this public statement but we needed to make sure each detail was true and I hope you guys understand.

We have officially released our public statement. It can be found here at this link: Public Statement

You will also be able to view our MSDS Data Sheet on the revamped Top Cap here: Data Sheet

We ask that you kindly contact the retailer you bought your Alternate from first for the replacement.

Please contact us at support@vivant.com if you bought an Alternate directly from us so one of our Customer Service Representatives can get the process started for getting you a replacement. We kindly ask for the individuals whom have experienced the issues to contact us first as we have only received our first shipment of the revamped top caps so we didn't have to have you all wait even longer to receive them so we do have a limited amount of supply right now but do not worry, more is coming and eventually we will get everyone a new top cap replacement regardless of if you have experienced the issue or not.

Please keep in mind, you guys are the very first ones to view this statement and process of getting a new top cap, I did not want to hold it in any longer, so when I was able to get authorization to publicly speak of it, I jumped at it.

Please have an open mind when contacting your retailers as they are getting the top caps shipped to them today and tomorrow so they may not have it in their hands yet.

If you guys have any questions in regards to this issue, please email us at support@vivant.com or DM us.

Thank you for your continuous support, we appreciate each and every one of you.
-Emily
Can i not buy it seperatly? I got it from heaven gifts. Can i just buy the peice of plastic and rubber for like 10$?
 
squigger,

Baked-not-fried

riding the Cannabreak train...
Hello FC Community,

I know this has been long over due to some of you and I would like to say sorry for the length of time it took for us to release this public statement but we needed to make sure each detail was true and I hope you guys understand.

We have officially released our public statement. It can be found here at this link: Public Statement

You will also be able to view our MSDS Data Sheet on the revamped Top Cap here: Data Sheet

We ask that you kindly contact the retailer you bought your Alternate from first for the replacement.

Please contact us at support@vivant.com if you bought an Alternate directly from us so one of our Customer Service Representatives can get the process started for getting you a replacement. We kindly ask for the individuals whom have experienced the issues to contact us first as we have only received our first shipment of the revamped top caps so we didn't have to have you all wait even longer to receive them so we do have a limited amount of supply right now but do not worry, more is coming and eventually we will get everyone a new top cap replacement regardless of if you have experienced the issue or not.

Please keep in mind, you guys are the very first ones to view this statement and process of getting a new top cap, I did not want to hold it in any longer, so when I was able to get authorization to publicly speak of it, I jumped at it.

Please have an open mind when contacting your retailers as they are getting the top caps shipped to them today and tomorrow so they may not have it in their hands yet.

If you guys have any questions in regards to this issue, please email us at support@vivant.com or DM us.

Thank you for your continuous support, we appreciate each and every one of you.
-Emily


That's great news! I'll have to give Jake a shout at PIU and make sure I'm on the waiting list. Thanks, Emily.

D
 

travs

Well-Known Member
I'll wait for reviews, but I thinking the Crafternate is a better route. Years of Storz & Bickel design/engineering vs. whatever this new top is going to be. Buying the crafty top today; the mod doesn't look that bad and there's already a glass mouthpiece on the market for it.
 

BuddingMagic

Well-Known Member
Hello FC Community,

I know this has been long over due to some of you and I would like to say sorry for the length of time it took for us to release this public statement but we needed to make sure each detail was true and I hope you guys understand.

We have officially released our public statement. It can be found here at this link: Public Statement

You will also be able to view our MSDS Data Sheet on the revamped Top Cap here: Data Sheet

We ask that you kindly contact the retailer you bought your Alternate from first for the replacement.

Please contact us at support@vivant.com if you bought an Alternate directly from us so one of our Customer Service Representatives can get the process started for getting you a replacement. We kindly ask for the individuals whom have experienced the issues to contact us first as we have only received our first shipment of the revamped top caps so we didn't have to have you all wait even longer to receive them so we do have a limited amount of supply right now but do not worry, more is coming and eventually we will get everyone a new top cap replacement regardless of if you have experienced the issue or not.

Please keep in mind, you guys are the very first ones to view this statement and process of getting a new top cap, I did not want to hold it in any longer, so when I was able to get authorization to publicly speak of it, I jumped at it.

Please have an open mind when contacting your retailers as they are getting the top caps shipped to them today and tomorrow so they may not have it in their hands yet.

If you guys have any questions in regards to this issue, please email us at support@vivant.com or DM us.

Thank you for your continuous support, we appreciate each and every one of you.
-Emily

Awesome news! I'm excited to give the new mouthpiece a go. Thank you for the news, Emily.
 

KeepemMedicated

New Member
*Not entirely sure how to delete a post, but I'm going to keep this negative review down while I contact vivant. I appreciate them listening to us and I don't want to rag on them (yet)
 
KeepemMedicated,

kilrtjat

Well-Known Member
Accessory Maker
I heard that this vaporizer had a problem with the mouthpieces. Is it true? What was it about?
 
kilrtjat,

squigger

Well-Known Member
I emailed viviant about when they will go on sale and they told me this:

The new top caps are in limited supply at the moment. They will go up for individual sale in the future, but right now we must focus our efforts on customers who have a deformed top cap and purchased their Alternate from us directly.

Many retailers will be recieving their shipment of top caps today and tomorrow, but as Heaven Gifts is not an authorized reseller, I cannot guarantee their current or future inventory. I apologize for the inconvenience.

Once we recieve more shipments of the new top cap, they will be available for individual purchase on our website.

We estimate that we'll have the larger shipment of new top caps in around mid- to end of May. They will retail for about $13.99, but please note that we only offer free U.S. shipping on orders of $49 or more.


Anyone that makes a crafternate and also gets one of these please do a review comparing them.
 

kilrtjat

Well-Known Member
Accessory Maker
Hello, English is not my native language. It's hard for me to look for details. That's why I asked .. sorry.
Best answer to your question, would be found by reading back a few pages.
It would be counter productive for one of us to review and re-hash what has been said.
 
kilrtjat,

HengefulOne

Well-Known Member
I'll wait for reviews, but I thinking the Crafternate is a better route. Years of Storz & Bickel design/engineering vs. whatever this new top is going to be. Buying the crafty top today; the mod doesn't look that bad and there's already a glass mouthpiece on the market for it.
Where would one find this glass mouthpiece? Thanks in advance.
 

xlr8shun

Well-Known Member
Where would one find this glass mouthpiece? Thanks in advance.

Being in the US, i had to order from UK... https://vapefiend.co.uk/crafty-mighty-easyflow-glass-mouthpiece

Could not find a US supplier.

I bought mine long ago though, in anticipation for a mod for a different vape. I did use the easyflow glass mouthpiece in my crafternate
however as it spins, it likes to work its way loose. This was also a complaint from the crafty/mighty crowd. Its not a big deal to just be mindful of that and push it in every once in a while. But it is kind of annoying.

FWIW I ended up putting the plastic mouthpiece tube back in because it was -that- annoying, to me anyway.
 
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