Does anyone even know what chemical is inside a magic eraser? Works too well to be safe....
From what I have read in my own research the magic eraser is made of a melamine material that acts as an abrasive to scrub your ceramic bowl. There are no chemicals involved. The foam wears away, rather like a pencil eraser, leaving behind a slight residue which can be rinsed off.
Davinci Vaporizer has done no studies on the effects of this material to the heating element of our vaporizers. We also have no information on how this material reacts when heated or if the redisue it leaves behind is same to consume. This is why
this material is not suggested by Davinci Vaporizer in our cleaning guide. Until we do research on the material and officially recognize magic eraser as a viable cleaning option please use this material at your own personal discretion.
I am in Cape Town, South Aftica andI receive my IQ tomorrow. Cannot wait .❤
You will love it!!! Please post pictures and let us all know about your experience.
My app keeps making a tritone sound when I turn on, or reach temp, or change smart paths. Where/how do you shut that off? Have iPhone 6, thanks
That tone is normal. Not currently able to be changed or muted. Coming with App updates.
How are people's oven so dirty? I've been using it for almost 3 weeks now without iso cleaning and its basically all white.
Ovens typically get the most build up when leaving the bowl loaded when the herb is cooling. The oils still lefts on the herb deposit and leave a residue that stains the ceramic walls. Also cleaning the IQ is best done while warm kind of like a greasy pan. I'm with you on being confused though. Here at our office our one of the guys has the dirtiest oven I've ever seen no clue how he dose it. Totally convinced he is packing in hash between all of his herb but her swears he doesn't. I smell a liar lol
So, the double taxing situation isn't even sorted yet and here is another problem...
Can't get an answer from DaVinci, so i though i would post here again.
Oven crack/line: normal or not?
It looks like it could be either a seam line in the oven or a crack!
DaVinci answered: "That is actually a seam in the oven that all our ovens have. It doesn't become exposed until after use when the unit has sustained some staining."
I believe your taxing situation should have been handled yesterday. Also by looking at the pictures I can tell you that is definitely the seam of your oven and not a crack. I can tell because it it perfectly straight from top to bottom.
EDIT - Just saw that you got our response. lol
Well that's not good... Curious as to how they are going to deal with returns from the UK?
As soon as we get stock in EU at our distribution center we will also be setting up a repair/ warranty service local in the EU so that units wont need to be sent all the way back to us here in Las Vegas. Should be happening by summer time.
Ok I don't claim to be a ceramics expert, but somebody explain why there would need to be a seam? I would assume the oven is a molded piece? The only reason I could come up with is, maybe it's a seam left that way for heat expansion?
The oven is not a molded part. It is actually made in 2 parts. The cylinder oven is first a flat square that is rolled to find it's cylinder shape (this is were the seam comes from). The second piece is the oven bottom which caps off the oven and closes it. Hope that helps.
I would highly recommend NOT to use concentrates by themselves with this device.
I did a large amount of experimenting with concentrates using an Ascent oven which is very similar to the IQ oven.
What I found was this:
1. The concentrates will not fully vaporize at max temps in this type of oven
2. When I tried on my Ascent the concentrates melted, dripped through the oven, and started creating a huge amount of nasty caked on residue in an inaccessible area of the oven.
It started driving me crazy so I tore open the bottom grill of the Ascent oven and found that the bottom of the oven was absolutely covered in a ton of black concentrate residue that had been baked on to the oven.
I'd recommend dry herb only.
If you really want to try concentrates you can put a little bit mixed in with dry herb but I'd highly recommend being careful not to put so much concentrate that it melts and leaks instead of being fully absorbed by the herb.
Great advice here! If you feel compelled to use concentrates in the IQ you will want to mix or layer your wax in with your herb in the oven. Definitely don't put so much that it starts to pool up and leak out of your IQ.
The Davinci IQ was designed to be the best portable herb vaporizer. It was not intended to be used with concentrates. There are plenty of devices that are specifically designed for concentrates and do a great job at it. You don't use a fork to eat soup.
I got my 3rd IQ via a pretty quick RMA process of 7 days not including shipping. I like the extra gear I have now, thank you DaVinci for being rather generous.
After using the Ascent for backup, I am still blown away by the improved efficiency of the IQ also finding it gives even better taste than the Ascent.
The Ascent produces more resin to clean than the IQ. I also appreciate how the IQ flavor channel increases efficiency by recapturing resin previously lost when I cleaned off the Ascent with a rag. More buzz for the bucks when you use the treated contents of the flavor channel.
All three IQs I have owned have felt hot to me, but I do 430F sessions until I have midnight black ABV. The IQ's great taste goes on longer, I hate putting down if I am still getting good vapor. The leather wrap I made looks good and keeps the fingers cool. See pics a few pages back.
The second pearl I have is just the spacer/ heat sink (plus maybe a Pyrex flower as a spacer) to enable micro loads for quick low quantity hits. I place the flower's stem in the extra pearl's hole.
I love the free Honeybird bubbler DaVinci gave me via store credits. It makes the 430F sessions so pleasurably complete.
Glad to hear that we still have your support after your troubles. We do try to do everything we can to make sure that any experience you have with Davinci Vaporizer is a great one. Even if it is for something as sad as having to warranty your vaporizer.
Hola FC:
@Davinci_vaporizer
What's the deal between buying directly from your website rather than an authorized retailer??
Pros & cons??
I've seen some eBay deals as well, are they authorized sellers??
I'm not a DaVinci OG or Ascent customer...
Do I get all those famous extra credits for accessories and so??
I'll get an extra 10mm mouthpiece, extra flavor chamber and extra pearl...
Thanks in advance.
Stay vaped...
Hey there! Welcome to the team!
So as far as buying from us direct vs an authorized dealer. With both you will be eligible for your 10 year warranty for your IQ so no worries there. At our official store we sometimes run special promotions and bundle extra give away items to your order. Some of our authorized dealers do this also but with different items not official Davinci accessories. A couple of bonuses that you have when ordering direct from Davinci would be a streamline warranty registration process. Since you purchase from us direct you wont ever have to worry about loosing your receipt and not being able to claim your warranty we can just look you up. Also with our rewards program every dollar you spend in our online store adds up to give you bonuses and discounts on future purchases.
I do want to note that ebay, amazon, craigslist, entexchange and other 3rd party retailers are not considered authorized dealers of Davinci goods. Please visit the link below to our authorized dealers page for a list of trusted vendors. Or any brick and mortar store on our store locator.
http://www.davincivaporizer.com/authorized-resellers/
http://www.davincivaporizer.com/store-locator/
. I've gone thru every page on this thread numerous times and every few pages someone voices in one of those previously recommended batteries doesn't fit their unit. I imagine some of those people may have purchased counterfeit batteries, which is why I haven't bought any yet. How's the 3rd IQ holding up, third time's the charm hopefully
. Anyway just to update u whether or not u care
, I sent my RMA in last week per all your instructions, it's been delivered to them Fri 1/27 so let's see how this will play out. Hopefully some of your GOOD luck will rub off and I'll get a unit without flaws back quickly.
