Sooo.....today after trying unscrew my hercules off my Persei the screw cap got loose aND now isn't working! What a bummer....I had just gotten myself some nice flower. How can I get this repaired?
hey G. I have a chrome persei and the gasket in between the contacts on the single top head. can I get it repaired? it is not under warranty anymore. and if so how much? also wondering about the hercules. I ordered mine a month or two back. is the final unit ready for delivery? let me know on...
I was wondering if parts will be shipping until final release is done?
are you guys open tomorrow to call in, or where can i go pick up the parts?
any contact or address?
I'm not arguing. Future or current customers will have questions and concers. yes technically you can do both but it really isn't meant for both. I'm stating that the website isn't too clear about the hercules. and it comes with no instructions whatsoever.
I understand i should ask questions but g your website doesnt have live customer service. does the hefcu les even have a user guide? but in reality. it doesn't do exactly what is listed. for one, anytime I try and put essential oil. it leaks to the very ottom and burns, second if I put bud and...
ok. so if in the end I am not satisfied with the product what can I do? I had in mind the hercules would do essential oils and herb well, as in fact I thought it was able to do both together. the site does not explain much.
ok. so I'm on day 2 of enjoying my hercules. well at least trying to.
the top peice to where the mouthpiece screws into has came apart, looks like its only holding by a bit of glue.
what can I do about this?