Hi Everyone! Our Spring Sale just went live! Save 20% storewide now through April 30th.
Have an awesome Easter weekend!
Healthy Rips Team
https://www.healthyrips.com
Hi Everyone! Our Spring Sale just went live! Save 20% storewide now through April 30th.
Have an awesome Easter weekend!
Healthy Rips Team
https://www.healthyrips.com
OK - got it. There are a couple of things that could potentially cause this issue: A change in herb - some herbs produce substantially more vapor than others. Also a good deep cleaning can help with vapor production. These are just examples that may or may not be contributing to a decrease in...
Hi! We are truly sorry to hear that you are having an issue with your ROGUE! This is highly unusual - we have a less than 1% defect rate on our devices. Please contact us at: customerservice@healthyrips.com and we will take care of you right away :).
All the best!
Healthy Rips Team
Hi again! We apologize for the confusion -we were giving you the measurements for two different stems. Thank you for pointing this out - we are updating our CS response document. Here is the exact thickness of every piece that we have available:
Cooling Stem (on stock standard mouthpiece): 2mm...
Hi, our ROGUE and FURY EDGE glass stems are identical - here are the measurements:
Diameter: 12mm
Thickness: 2mm
All the best!
Healthy Rips Team
https://www.healthyrips.com
Hi! If there is enough interest, we can manufacture an attachment with glass stems that fit inside the bowl as you are describing here. Can we please get some feedback on this feature?
Thanks!
Healthy Rips Team
https://www.healthyrips.com
Hi! Contact our customer service and we'll take care of you - no worries! customerservice@healthyrips.com
Healthy Rips Team
https://www.healthyrips.com
Hi All! It is Black Friday all month at Healthy Rips!
Enjoy a 20% discount storewide with coupon code: HOLIDAY
Have an amazing holiday season!
Healthy Rips Team
https://www.healthyrips.com
Hi All! It is Black Friday all month at Healthy Rips!
Enjoy a 20% discount storewide with coupon code: HOLIDAY
Have an amazing holiday season!
Healthy Rips Team
https://www.healthyrips.com/
Hi - I just checked with our customer service. It looks like your email was asking about returning your device - not exchanging it for another device. The response you received was for the return of your device - not an exchange. There would be no restocking fee for an unused device that is...
HI - no worries! You would just need to ship your FURY EDGE SE back to us and pay the $20 difference for our ROGUE SE. We'll ship your new ROGUE SE for free within the USA. Contact our customer service for instructions: customerservice@healthyrips.com.
Thanks again!
Healthy Rips Team...
Hi! Thank you so much for trusting us with your business! Over the last few months, we have made several upgrades to our FURY EDGE - we are very confident that you will love it! Sorry that we don't have any current coupon codes, but our FURY EDGE is on sale for $119 right now - which is what you...
We haven't used the Hula stem. Our 3D Flow stem cools really well and is borosilicate glass. We haven't used the Hula stem - so we can't help you there - sorry.
-HR Team