I get some of those thick alcohol prep pads, wrap one around a wood poker, and go to town on it on max heat.
The pad scrubs way better than a qtip with that poker.
Interesting email. The issue would certainly be electronics related I’d think?
Not to come across as an apologist but a batch of boards using a faulty or incorrect IC/resistor/cap wouldn’t exactly be unheard of. Or a firmware bug.
I just don’t see any reason to believe anything shady is going on.
I’ve never observed any sort of performance changes from the alignment that you mention. So long as the screen isn’t upside down as others have mentioned, that’s just how they are.
It’s back working, knock on wood. I removed the plates, repositioned the motor, then used some contact cleaner on the spring and contact just to make sure.
Hopefully didn’t mess anything else up. That o ring stays in place on the top plate on mine.
Wow
It lasted for less than a month before the vibration just stopped working. Speechless.
Is there a fix I can do or am I going to have to ship it back?
I think I may have started drawing before it vibrated, which I understand can cause combustion. Not certain though.
As a test I ran another load through it start to finish on 10 and did not combust. So not 100% sure what I did or what happened exactly.
I can’t speak to it being good safe, but I’ve used it on guitars worth thousands of dollars with good results.
https://www.musicnomadcare.com/Products/Fretboard-F-ONE-Oil-2-oz/