I agree, while i have had some issues with the pax, the ploom team has always been pretty good at resolving my issue. They are usually very fast with the shipping and turn-around.
Had the heater issue as well and had to send mine back in (ordered mine directly from ploom so they took care of the shipping). I got an entirely different unit and i must say as this one performs leaps beyond the first one i received. I took it on vacation yesterday and used it with my brother...
So now that i've got my second pax and have used it for a little over a week i must say that i'm happy once again. Cleaning it after every use seems to keep it in top working order.
Enjoying the first few sessions off the new pax. Draw seems alot smoother and I'm not experiencing any random color switches this go round. Granted its only day one, but I intend to soak my mouthpiece after every use to avoid any sticky situations. Hoping it continues to work this well -crosses...
I'd have to disagree in terms of home use. The no2 is a pretty solid unit. Very easy to use, slightly portable, and has the advantage of charging and being used at the same time. It's also affordable for those not wanting to dish out a few hundred dollars for a vaporizer. I really like mine and...
I recently got a replacement unit for my original and it had a faulty heating element that ran too hot. Returned it two weeks ago and it Suprisingly has yet to be sent back (called today).
My original NO2 hit great tho. I'd contact them for a replacement