Djsleepy
Well-Known Member
Not working do Not see.admin or changing anything.
Discontinued Haze Square
- Thread starter scottg402
- Start date
Djsleepy
Well-Known Member
Well it's official ....I am the unluckiest person in world.....I got one good tray out of my Just returned unit and started misfiring .....took apart squeezed contacts together and new coil and nothing.....so back again trip 6.....I think I'm gonna get a back up square so I don't have to worry about it should it go down....
When it works i love it.....don't want anything else but have to send in though.
When it works i love it.....don't want anything else but have to send in though.
Jill NYC
Portable Hoarder
You are a trooper @DjsleepyWell it's official ....I am the unluckiest person in world.....I got one good tray out of my Just returned unit and started misfiring .....took apart squeezed contacts together and new coil and nothing.....so back again trip 6.....I think I'm gonna get a back up square so I don't have to worry about it should it go down....
When it works i love it.....don't want anything else but have to send in though.
Your patience with Haze is admirable!!
Djsleepy
Well-Known Member
Thank you....I believe in the product .....and first run issues happen....
Petunia Vanish
Well-Known Member
I'm with ya, great idea... Some kinks... Lots of patience & waiting...
I'm glad to hear that there are people that have units out there that are perfectly functioning. Mine was just sent in for the second time after sitting dead on the shelf for a couple months. Straight out of the box it worked amazingly well. I just don't want have to worry about it breaking again.
Petunia Vanish
Well-Known Member
Have you tried changing the coil?
what temperatures were you using
ginolicious
Well-Known Member
Over the last few days I’ve been conscious of my breathing and pulling in more air than usual. Creates better vapor. Gets a bit warmer but that doesn’t bug me. I did notice when the unit gets a bit warm that means everything is heat soaked and I been pulling in enough air. All the hits afterwards are super dense and thick clouds.
coil lights up fine, adjusted temps to range between 395- 460, that wasnt the issue
had a facetime session w Alex @hazevaporizer who went over procedure step by step. He recommended I send it back
My working hypothesis is that it had the same problems that were reported here earlier. For some reason there is a slightly larger gap between the two sides or some malalignement. This, I think allows more air to enter than is permissible. alternatively and/or in addition, normally the heating element is actually very close to the pod ( i heard mentioned 1 mm somewhere and heats to 800 F), if the coil sits just a little further from the pod, say an extra mm. This wouldn't be noticeable by eye, but would have doubled the distance from heat source. at such small distances , initial heating of the herb perforce has to involve radiant heat as well. adding distance in this situation would be a killer-as radiant heat decreases as the forth power of distance from source.
This would explain the experience of many here who essentially "hack" normal operation to give it more heat-up time, by a variety of means. see at around 1: 20- 1: 30 .
In normal operations you press button continuously . it flashes blue and the coil heats up red hot ( radiant heat phase). then the green light comes on and the coil loses its redness. You are now supposed to keep pressing the button till the end of your draw. There is heat during this phase ( otherwise you could release- right ?) - but diminished ( not red), let us call this convective phase.
In addition, again, suggesting a problem w alignment. the interior part/ plate is accumulating small scratches in the black finish, which is not unlike this...see around 14-17 sec
The gentleman in the video is also doing a hack to get vapor. I refuse to do that. his hack will lead at the very least to frequent coil replacements and battery issues.
But if you observe his " hack" he is repeating the blue flashing phase ( also the phase when coil turns red - aka radiative phase). So he is essentially reinforcing the initial red hot radiative phase. this maneuver along with dialing up the temperatures, allows him to get vapor, but he occasionally combusts.
A slight malalignement would give you all of these, a. scratches. b. less heat. c too much air. With the extremely small distances we are talking about, a fraction of a mm is all we might need to have one unit with perfect vapor and the next one- nada.
Incidentally there are reports ( too lazy to look up ) of people who were able to fix there problem by tightening some of the interior hex screws using an allen wrench. again suggesting a problem w alignement of the two rotating parts .
Anyway that is my hypothesis. I would be curious if Alex validates or not
My position is that I spent a lot of money buying a device and it should work as designed from the get go - now it clearly isn't a device problem per se. because there are plenty of users who are very satisfied. However, some devices dont work as designed. Suggesting a quality control issue with the ( most probably ) contracted Chinese manufacturer. My guess is this will decrease as the manufacturing process matures. In the meanwhile, Alex ( @hazevaporizer) has assured me that they will take care of me. Heres to that. But so far in the 2-3 days it was with me-NO VAPOR period.
jardri
Vapor Dreams
Hello! I bought a used Square Pro from classifieds and it has been an odissey!
First thing I did was to drop and break the mouthpiece. Then I tried the vape and had combustion. I cleaned it and discovered what a pain it can be to clean until I discovered I had the cleaning tray.
Mounted it and left charging, came back 2 hours later and it hadnt charged because I was using my phones charger and the usb to usb-c cable. I finally charged it in a breeze and started setting the temps right for my unit.
Once I got the right temps and the unit charged I appreciated a slight opening in the oven-chamber connection. Dismounted the piece, placed an oring and problem solved. By the way, what is this white isolating dusty stuff behind the oven?? I think it is in the airpath and we may be inhaling it.
Once all the issues were corrected I powered on my unit and had absolutely tasty vapour and great clouds! I managed to get extremely even vaporization and one of the best flavours in any vape I have tried. Vapour is smooth if you inhale at the right speed and the amount of extraction can rival a Milaana if you set temps right. All in all this is a beast but I knew i would have to tinker with it. For an experimented vaporist this thing is a beast on par with the Ghost MV1 but if you dont have the patience or knowledge to fine-tune it, it can be combustion hell.
PD: Luckily haze store has spare parts for sale. Does anyone know how to transfer the warranty?
First thing I did was to drop and break the mouthpiece. Then I tried the vape and had combustion. I cleaned it and discovered what a pain it can be to clean until I discovered I had the cleaning tray.
Mounted it and left charging, came back 2 hours later and it hadnt charged because I was using my phones charger and the usb to usb-c cable. I finally charged it in a breeze and started setting the temps right for my unit.
Once I got the right temps and the unit charged I appreciated a slight opening in the oven-chamber connection. Dismounted the piece, placed an oring and problem solved. By the way, what is this white isolating dusty stuff behind the oven?? I think it is in the airpath and we may be inhaling it.
Once all the issues were corrected I powered on my unit and had absolutely tasty vapour and great clouds! I managed to get extremely even vaporization and one of the best flavours in any vape I have tried. Vapour is smooth if you inhale at the right speed and the amount of extraction can rival a Milaana if you set temps right. All in all this is a beast but I knew i would have to tinker with it. For an experimented vaporist this thing is a beast on par with the Ghost MV1 but if you dont have the patience or knowledge to fine-tune it, it can be combustion hell.
PD: Luckily haze store has spare parts for sale. Does anyone know how to transfer the warranty?
O-G-Reg
Well-Known Member
The white dusty stuff is likley from a super brittle paper towel like insulation that is nested around the ceramic and other parts on the inside. I noticed a fair amount of dust from it inside my unit but never anywhere i encountered during normal use or cleaning. You DEFINITELY dont want to breathe it in though. I have no idea whats in that stuff, but particulate matter isnt good in the lungs either way.
Petunia Vanish
Well-Known Member
I think the 1st owner (if he registered it online)... gives you the unit with bar code (serial #).
@Mrb58 can you show a picture of "slightly larger gap between the two sides or some malalignement"
I've suggested this before as a possible issue
My unit is in the mail back to haze
But in retrospect it may have been a little uneven ( the space between the two pieces). Also in my unit there was the perception of play when you squeezed the two pieces together at one corner
But that aside, the scratching of finish on the innner face that rubs against the opposite face during the rotation -this can be from other causes but slight malignemrnt would certainly be high on the list
ginolicious
Well-Known Member
I’ve never had to tighten anything. Maybe I should take a look. Mind you I was getting crazy results. Just gotta get that bowl heat soaked and it may take a few hits.
I think you may be correct
It felt loose -can’t check as it is in shop
For future reference -what do you tighten the latch with ? Allan wrench ? Screw driver ?
Petunia Vanish
Well-Known Member
a few pages back i posted. It also can make the two lids ::shaky:: or have a lot of "give" loose-ness to them.
Careful not to over tighten making it hard to close (tighten latch)
Djsleepy
Well-Known Member
Allen wrench....they are all the same size for unit
Petunia Vanish
Well-Known Member
What phase unit did you have