Cannabis Hardware (formerly NewVape) FlowerPot Twax Vaporizer

[Hogni]

That's one of the open questions.

 

[McBagginz]

Wouldn't the old DNail dishes still work? The new NV dishes are larger so they're enlarging the Vrod top slightly.

So yes, there would be a very slight gap between the DNail dish and the edge of the new Vrod top. But the seal between the Vrod top and cap would still be tight.

Would that slight gap between the DNail dish and the Vrod top cause an issue?

It seems to me any gap is going to conduct less heat to the sides of the dish.
So if you switch to the quartz with the smaller 28mm size there’d be a gap and cause even worse performance in that scenario. No?

 

[Roth]

It seems to me any gap is going to conduct less heat to the sides of the dish.
So if you switch to the quartz with the smaller 28mm size there’d be a gap and cause even worse performance in that scenario. No?

True. I'm not at home to look at my Vrod right now and see how much contact there is between the 28mm quartz dish and the outside wall of the Vrod top.

 

[superdang9000]

@NewVape710

I am very perplexed, and a little alarmed, by how NewVape has decided to handle this situation.

I agree 100%. It's exceptionally odd for inconveniencing your customers to take precedence over managing your supply chain. This wouldn't fly in just about any other industry... It's simply a bad business decision. Unless there's more to the story.

I'll be genuinely angry if I have to send in the VRod I ordered literally two weeks ago, and already had to wire myself to get it to work with my controller.

 

[invertedisdead]

It seems to me any gap is going to conduct less heat to the sides of the dish.
So if you switch to the quartz with the smaller 28mm size there’d be a gap and cause even worse performance in that scenario. No?

Maybe, but the original base for the Halo doesn't have any side bolstering for heat support and works fine. IMO the Halo really needs a bit more heat support from the bottom to compete with flat coil performance though.

 

[wildman420]

Y'all need to sit back and TWAX. They have a plan to take care of their customers and your going to bitch about it? There is very minimal sidewall contact on the VROD head.. worst case add a couple more degrees. The dish is still going to get hot regardless of where you heat it from. Also remember that, 95% of the dish is going to be covered with a FUCKING COLD CARB CAP when you dab anyhow. Also, I am not really worried about a small gap when people have been using the 25mm dish with good results.

The funniest thing I read this morning was about being deprived of an expensive medical device like it is a matter of life and death. NV doesnt claim to make medical devices. Do you know how expensive this shit would be if you did claim it was a medical device?

Would you rather NewVape take it slow when designing products. Wait for everything to be worked out and then released? Then leave it alone and not revise anything? I think it is great that they monitor this board and listen to what we want.

 

[Cannabis-Hardware-Ed]

proposed "vrod rev-c update bundle" take 2

@Stonocrates makes some good points.

These sic dishes are produced in a mold so unlike quartz they are all exactly the same. It took 4 months to have the mold made and for the dishes to arrive. There's no sending them back. We must work around this challenge.

1) purchase the vrod rev-c update bundle (a special sku will be created).
2) we will ship you a sic dish, vrod top, and vrod carb cap and a return pre paid label.
3) if you would prefer the keep your vrod top and carbcap there will be a $30 upcharge.
4) this offer is for existing vrod customers only.

Please understand that the amount of material being removed is .0025" per side (width of a piece of paper).
I can't imagine this has having any impact on the dnail and quartz dish performance.

In hind sight I should have held off on releasing the vrod until these dishes arrived.

 

[Stonocrates]

These sic dishes are produced in a mold so unlike quartz they are all exactly the same. It took 4 months to have the mold made and for the dishes to arrive. There's no sending them back. We must work around this challenge.

@NewVape710

Thank you for explaining the manufacturing constraints that have forced you into this less-than-ideal situation... I think your "Take 2" approach to resolving things for existing customers is exactly how this kind of thing should be handled. Combined with the explanation, this approach should maintain your excellent reputation for customer service.

Sorry if I came off as a bit overwrought earlier, not understanding how you got into the situation was part of why I reacted as I did.

 

[Roth]

proposed "vrod rev-c update bundle" take 2

@Stonocrates makes some good points.

These sic dishes are produced in a mold so unlike quartz they are all exactly the same. It took 4 months to have the mold made and for the dishes to arrive. There's no sending them back. We must work around this challenge.

1) purchase the vrod rev-c update bundle (a special sku will be created).
2) we will ship you a sic dish, vrod top, and vrod carb cap and a return pre paid label.
3) if you would prefer the keep your vrod top and carbcap there will be a $30 upcharge.
4) this offer is for existing vrod customers only.

Please understand that the amount of material being removed is .0025" per side (width of a piece of paper).
I can't imagine this has having any impact on the dnail and quartz dish performance.

In hind sight I should have held off on releasing the vrod until these dishes arrived.

Fantastic, an even better solution

The coloration difference between the old base and the new top could be interesting. I'm just now starting to get some purple color starting to creep up the sides of my Vrod where the top and bottom come together.

 

[McBagginz]

Thank you @NewVape710 ! This sounds like a perfect solution. Apologies to everyone for getting ready to light a tiki torch But just thinking of shipping both ways and the wait had me about over the edge. I love newvape but your post office down there seems lacking.

Edit: @NewVape710 aboit the cannagar! Do you plan to make a smaller diameter version for people who want to roll smaller/personal blunts? I have seen another company that makes one in 8mm but I much prefer the aesthetics of NewVapes cannagar mold.
Thanks for any info!
And sorry for off topic. I’m done.

 

[graydeh1]

@NewVape710

This makes no sense to me at all... If your dish manufacturer got the size wrong, send them back and have them ship the correct items. Instead, you are asking your customers to be without their expensive medical equipment for a week or more, depending on shipping and turnaround, and you are forced to leave your machining equipment devoted to fixing an issue caused by your supplier.

If you are determined to let your supplier decide your engineering tolerences for you... You should ship your existing customers the Rev C head for free along with RMA labels so we can return the flawed heads without expense, *after* receiving the corrected head. This will prevent us from being without our, again, quite expensive medical equipment. Then you can re-machine the returned heads and sell them as refurbished.

How does this affect the fit of the existing quartz dishes? I have two of those, now they will be loose in the VRod head?

I am very perplexed, and a little alarmed, by how NewVape has decided to handle this situation.

@newvape918 @NewVape710

yeah I've been good with all the changes so far but this one's a bit alarming, I have to agree. I really don't want to send mine back in if it all possible. Unless they did some really huge order of these sic dishes I say keep things compatible with the D nail stuff and get sic dishes that fit the current V rods.

 

[MAbud]

I’m in! Let me know once the item is created and ready to order

 

[Cannabis-Hardware-Ed]

@graydeh1 please have a look at my most recent post. I tried to address this as best as I can. I have no idea what's up with dnail. There not returning my calls either. If you already have the dnail dish I wouldn't recomend do anything. unlike quartz these sic dishes don't seem to wear out or get foul tasting. The rev-c change only removes .0025" per side of material. My hair measures .0025" I can't imagine this affecting any noticeable performance when using the dnail dish.

 

[graydeh1]

@NewVape710
Options are good, as a bunch of us are in Canada we had to pay some duty to get stuff over here and wait a bit to receive our items and the cherry on the cake is the beautiful Duty charges. Actually they bite. one suggestion I have that would be very helpful is when we're sending stuff back and forth to make sure that it's clearly printed its " for warranty purposes" so we are not charged again.
That will make it painless enough for me! Looks like I'll be using my wraparound after all as a backup until I get my V-Rod turned into a Rev C.

Again super happy and thanks for your response and options. Im a happy V-RODDER.

 

[Alexis]

@NewVape710
Options are good, as a bunch of us are in Canada we had to pay some duty to get stuff over here and wait a bit to receive our items and the cherry on the cake is the beautiful Duty charges. Actually they bite. one suggestion I have that would be very helpful is when we're sending stuff back and forth to make sure that it's clearly printed its " for warranty purposes" so we are not charged again.
That will make it painless enough for me! Looks like I'll be using my wraparound after all as a backup until I get my V-Rod turned into a Rev C.

Again super happy and thanks for your response and options. Im a happy V-RODDER.

It may well be that I have misinterpreted, but is not Edwyn's revised offered solution to ship you the revised Vrod parts you need and a pre-paid return label to send your existing parts back?

I may have misunderstood this but if not then it sounds like you will not need to go without your Vrod at all?

 

[graydeh1]

Yeah maybe I read a little too fast my heart started pumping at the thought of losing my V Rod let me read a little calmer this time

Yes I read too fast this is an amazing solution @NewVape710 (I thought we had to repurchase the whole new kit and then when we get it send back what we don't need from the old kit, I was wrong)
either way I wasn't upset at all as mentioned many times I love all my newvape stuff and I really like the company and how they are very different than lot of other Vape manufacturers, really a mom and pop shop who are trying to make the right business decisions.

not that I doubted it but now I can confirm with this latest business decision that they won't leave us early adopters behind!

Edit
I'll pay the $30 charge and keep my original stuff, never know when I might need it for something and that's a fair deal anyway you slice it up!

 

[Alexis]

Yeah maybe I read a little too fast my heart started pumping at the thought of losing my V Rod let me read a little calmer this time

Yes I read too fast this is an amazing solution @NewVape710 (I thought we had to repurchase the whole new kit and then when we get it send back what we don't need from the old kit, I was wrong)
either way I wasn't upset at all as mentioned many times I love all my newvape stuff and I really like the company and how they are very different than lot of other Vape manufacturers, really a mom and pop shop who are trying to make the right business decisions.

not that I doubted it but now I can confirm with this latest business decision that they won't leave us early adopters behind!

Edit
I'll pay the $30 charge and keep my original stuff, never know when I might need it for something and that's a fair deal anyway you slice it up!

I agree I applaud @NewVape710 for what seems to me a perfectly fair and generpus solution, which is perfectly fitting in my mind and I can see EVERYBODY being happy with this.

Edwyn's pesence here makes this thread and forum so much greater and I for one am really glad to see him happy to return here again with more frequent interaction. This is exactly what inspired and drove the creation of these systems so well and so quickly in the first place and IMO it is of enormous benefit going forward to have Edwyn's ongoing participation here.

So I just want to encourage everybody to try and stay calm and collected in the face of hurdles and occasional disappointments. Newvape gets a fair amount of stick here and around at times. And I'm not saying that isn't justified, constructive and well meaning. But I would hate to see Edwyn lose heart participating here again in the face of negativity and even apparent lack of gratitude.

This is honestly not directed at anybody, I just like to see everybody happy and nobody falling out wherever possible.

Long live the King!

 

[muunch]

Seconded. That "plan b" offer is very generous.

I'll see how I like the dnail dish first before I decide.

Is there any chance of putting the center hole back in with rev3 and just letting those who don't want it plug the hole?

I'm getting a slight ring with Rev. b. Would like to try with the middle airhole for sure.

Cheers and thanks Edwyn, u tha man.

 

[superdang9000]

Thanks @NewVape710, that's a very reasonable alternative.

And just to clarify, my criticism was aimed at the initial method for addressing the problem, not the minute changes to the VRod or company as a whole. Shit happens with any business, it's how it's handled that's important. I promote NewVape any opportunity I'm given because it's hands down my favorite vaporizer (out of more than I can recall over the last 15 years) and their customer service is excellent. I'm not going to comment on the aforementioned medicinal aspect because it's wholly irrelevant. All I care about is using the device I paid for. How I use it shouldn't matter and it's not up to anybody else to decide how important that is.

Despite my borderline unhealthy love for NewVape, I will never refrain from voicing my concerns, which I believe to be an important piece of consumer responsibility as well.

 

[Baron23]

Y'all need to sit back and TWAX. They have a plan to take care of their customers and your going to bitch about it? There is very minimal sidewall contact on the VROD head.. worst case add a couple more degrees. The dish is still going to get hot regardless of where you heat it from. Also remember that, 95% of the dish is going to be covered with a FUCKING COLD CARB CAP when you dab anyhow. Also, I am not really worried about a small gap when people have been using the 25mm dish with good results.

The funniest thing I read this morning was about being deprived of an expensive medical device like it is a matter of life and death. NV doesnt claim to make medical devices. Do you know how expensive this shit would be if you did claim it was a medical device?

Would you rather NewVape take it slow when designing products. Wait for everything to be worked out and then released? Then leave it alone and not revise anything? I think it is great that they monitor this board and listen to what we want.

Cant say I agree with either the content nor the confrontation tone of this post. Cheers

proposed "vrod rev-c update bundle" take 2

@Stonocrates makes some good points.

These sic dishes are produced in a mold so unlike quartz they are all exactly the same. It took 4 months to have the mold made and for the dishes to arrive. There's no sending them back. We must work around this challenge.

1) purchase the vrod rev-c update bundle (a special sku will be created).
2) we will ship you a sic dish, vrod top, and vrod carb cap and a return pre paid label.
3) if you would prefer the keep your vrod top and carbcap there will be a $30 upcharge.
4) this offer is for existing vrod customers only.

Please understand that the amount of material being removed is .0025" per side (width of a piece of paper).
I can't imagine this has having any impact on the dnail and quartz dish performance.

In hind sight I should have held off on releasing the vrod until these dishes arrived.

Good, reasonable response. Thank you.

 

[Roth]

Seconded. That "plan b" offer is very generous.

I'll see how I like the dnail dish first before I decide.

Is there any chance of putting the center hole back in with rev3 and just letting those who don't want it plug the hole?

I'm getting a slight ring with Rev. b. Would like to try with the middle airholes for sure.

Cheers and thanks Edwyn, u tha man.

You'd get even more of a ring without the plug.

I plugged mine up and haven't looked back. I still get a smaller ring around the far outside if I do a high temp, uncapped, fast and hard hit with the Vrod.

But I don't hit the Vrod like I did my SH, anymore. I cap the Vrod with a lower temp and I get just as thick of vapor as the high temp uncapped SG hits.

That's the one reason I give the edge to the SH when it's 100% flowers only. You can hit the SH however you like without worry of uneven extraction.

 

[muunch]

Suppose I'll have to mess around with the vrod more.

I really prefer uncapped but we will see.

I sold my showerhead anyway The difference is marginal since I pack enough to require a stir usually (or I do out of habit ... .but either way...)

 

[superdang9000]

The difference is marginal since I pack enough to require a stir usually (or I do out of habit ... .but either way...)

I do wonder if this could cause some variation in results... don't recall if bowl quantity has been discussed before. I load a heaping 1/8 teaspoon, which is enough to cover the screen and fills somewhere around 1/4 to 1/3 of the chamber without packing. I never stir and always leave uncapped for flower only. I've only experienced the ring once while intentionally pulling harder than I normally would. I'll try loading a bigger bowl tonight to see if it makes a noticeable difference.

 

[Roth]

Suppose I'll have to mess around with the vrod more.

I really prefer uncapped but we will see.

I sold my showerhead anyway The difference is marginal since I pack enough to require a stir usually (or I do out of habit ... .but either way...)

Ha, I usually pack large enough to want/need to stir as well.

I didn't like hitting flower capped that much either at first. But it doesn't bother me anymore, quickly became part of my routine. Probably why I didn't like hitting it capped at first, since that wasn't my routine with the SH.

For reference, I would use my SH uncapped at 727 for fast and hard hits. I'm now using my Vrod, capped, at 636, and getting equal hits. I hit the capped Vrod hard too.

I do wonder if this could cause some variation in results... don't recall if bowl quantity has been discussed before. I load a heaping 1/8 teaspoon, which is enough to cover the screen and fills somewhere around 1/4 to 1/3 of the chamber without packing. I never stir and always leave uncapped for flower only. I've only experienced the ring once while intentionally pulling harder than I normally would. I'll try loading a bigger bowl tonight to see if it makes a noticeable difference.

I think the ring is more influenced by speed of draw. However, a larger bowl means more hits, so the ring definitely becomes more noticeable with larger bowls.

 

[muunch]

I never tamp but I usually fill my bowls halfway to 3/4ths

That size load was 2 good hits and a wimpy one after a stir on the SH at 747.

I was getting 4 or so moderate hits with the vrod at 715.

I will definitely play more but I feel the vapor from the vrod is smoother anyway somehow so no regrets selling the showerhead. I also must have gotten one of the last dnail dishes(for now?) Should arrive tomorrow apparently and will test/report back.