I think what
@passenger might have been talking about is when somebody changed their Crafty battery, they came across a situation or circumstance where it appeared the device would not accept the new battery, or perhaps had lost some of it's 'electronic mind' while disconnected.
Maybe it required hot swapping like a burglar alarm or modern car?!
From memory I think the person was able to work around that problem, and get the device to accept the new battery and function again.
Or once they used and charged it a few times it calibrated itself again.
But I could be wrong on all counts!
Either way, getting it done by S&B remains attractive at times.
I want to check something myself, because somebody stated here before that S&B do not offer any repair services at all after your warranty expires.
I went ahead and verified this with S&B EU to be correct, and it's something to bear in mind, but I now wonder,
do they offer the battery changing or deep clean services after the warranty expires, or do these options cease also?
Just wondering if I need to decide on a battery change before my warranty is out?