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The Mighty/Mighty+ by Storz & Bickel

Mr.Sifter

Well-Known Member
Is the warranty still valid?



Same , keep us updated plz about this RMA ^^

I have my mighty since 1.5 years now (after 6 Crafty RMA), i bought mine directly from S&B Germany and i would like to open RMA for "housing" issue too. Do you think they will only change the "housing" or sent me back a new Mighty?

Here my issue:
PPqAWFC.jpg

8k4S4jh.jpg

uJQK6lq.jpg

Cant see nothing wrong with the housing.
Ok, i am on my smartphone and waiting in line in the supermarket. Maybe on my tft display at home i will have another look
 
Mr.Sifter,

vapviking

Old & In the Way
Cant see nothing wrong with the housing.
Ok, i am on my smartphone and waiting in line in the supermarket. Maybe on my tft display at home i will have another look
It looks like it is separating at the seam, and maybe some very minor chipping around the edge of chamber opening.
I'll remain curious, too, to see if anyone actually gets a repair or all just replacements. Not that there's anything wrong with that!
 
vapviking,
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Reactions: Razshiro

Razshiro

Well-Known Member
It looks like it is separating at the seam, and maybe some very minor chipping around the edge of chamber opening.
I'll remain curious, too, to see if anyone actually gets a repair or all just replacements. Not that there's anything wrong with that!


Yeah idon't have any crack, just the housing separating at the seam like @vapviking said. You can see the white battery protection on the 2nd picture. Well i will open rma next week and see what they can do for me :).

now i see it.
the seem goes apart.
what does S&B say ?

Nothing atm, i will open rma next week and see what they can do for me ^^, i would like to know before to open RMA if anyone experienced this kind of issue ;)
Thanks!!
 

Razshiro

Well-Known Member
this is how a mighty looks that is not beeing used with capsules ;)

Yeah, even i 'm using caps since some months, i still use sometimes the big bowl for big result xD. I find my bowl not so dirty after 1.5years of heavy use (4-5 times/day)

@Razshiro, for that problem I think you'll get a replacement under warranty.

Open bet :D , i've hope for a new unit ...:bowdown:
 

Mr.Sifter

Well-Known Member
what do you do for cleaning?
I mean sending a used mighty for RMA with your address on the package... is it a risk ?
 
Mr.Sifter,

Razshiro

Well-Known Member
what do you do for cleaning?
I mean sending a used mighty for RMA with your address on the package... is it a risk ?

ISO 99.9%, that's all i can do xD, i sent 5 crafty for rma and never had any problem with customs .... finger crossed, but yeah in my country , customs can be very annoying (they already throw some seeds ordered in spain or netherlands...)
 
Razshiro,

Vaporcussion

Well-Known Member
what do you do for cleaning?
I mean sending a used mighty for RMA with your address on the package... is it a risk ?

Not at all. You don't send the cooling unit, and you take the screen out of the bowl. At that point, an iso clean is all that is necessary. (You hold the Mighty upside down while doing that so that no iso gets in the holes.)
 

Razshiro

Well-Known Member
Is the warranty still valid?



Same , keep us updated plz about this RMA ^^

I have my mighty since 1.5 years now (after 6 Crafty RMA), i bought mine directly from S&B Germany and i would like to open RMA for "housing" issue too. Do you think they will only change the "housing" or sent me back a new Mighty?

Here my issue:
PPqAWFC.jpg

8k4S4jh.jpg

uJQK6lq.jpg

Hey,

I've opened RMA yesterday and have the first answer today; my RMA has been approved !! but i don't know what they re planning to do (repair/replace?), "Please understand that we can only estimate the damage and the repair or replacement costs that result from it after we have analyzed the device."

I've asked for an UPS prepaid return label but they can't do that at the moment,"We are sorry but at the moment we are not able to provide our customers with prepaid return label for technical reasons." shit i need to pay the shipping cost, first time happen with S&B RMA ...:(

wait & see ... in progress ...
 

Vaporcussion

Well-Known Member
Hey,

I've opened RMA yesterday and have the first answer today; my RMA has been approved !! but i don't know what they re planning to do (repair/replace?), "Please understand that we can only estimate the damage and the repair or replacement costs that result from it after we have analyzed the device."

I've asked for an UPS prepaid return label but they can't do that at the moment,"We are sorry but at the moment we are not able to provide our customers with prepaid return label for technical reasons." shit i need to pay the shipping cost, first time happen with S&B RMA ...:(

wait & see ... in progress ...

I'm about a week ahead of you. Same scenario. Same response. Next was an email saying it's been received, will get to it in 2-4 business days.

And the next email- was a notice that it's been shipped! No response to repair/replace at all!
It's arriving Thursday... we'll see...
 

Razshiro

Well-Known Member
I'm about a week ahead of you. Same scenario. Same response. Next was an email saying it's been received, will get to it in 2-4 business days.

And the next email- was a notice that it's been shipped! No response to repair/replace at all!
It's arriving Thursday... we'll see...

Fingers crossed :) ... 12.50€ for shipping in germany btw :doh:

so my mighty turned up and its a brand new unit and a note saying mine turned out to be irreparable, its like fucking christmas in here lol.

heat up time on the new unit is insane, maybe my heater was gone too

Fucking nice news !!!!:mmmm:
 

Vaporcussion

Well-Known Member
Fingers crossed :) ... 12.50€ for shipping in germany btw :doh:


@Razshiro I assume you're using their Euro site? So, like $15 to ship from Tuttlingen to your town?
 
Vaporcussion,

Razshiro

Well-Known Member
I assume you're using their Euro site? So, like $15 to ship from Tuttlingen to your town?

Yes , it cost me even more with UPS and after 5 Crafty RMA I am used to their UPS return label ...

edit: just did an UPS shipping simulation , no comment :o:
UPS standard: 26.80€
UPS Express: 57,32€
 
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Vaporcussion

Well-Known Member
Well it arrived today and I got the answer....

owDbwwE.jpg


Kind of wish they would have given me an option to replace my scratchy bowl, but maybe that would have been considered a new vaporizer.

So all I paid was shipping! They replaced the body, cleaned, serviced and shipped back to me no charge. Plus gave me a new CU, that's like $18 right there! All for free after warranty! Also, I now have boost mode and the staggered vibrations before shutoff. Other than the bowl, feels like a new unit. Updated screen. How could you not love S&B?
 
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Aimless Ryan

Came to read about grinders; fucked combustion
I don't know if it's my lack of feeling or Mighty's weak vibrations, but I can barely feel the vibrations even when I know they're about to happen. I feel like the vibrations ought to be stronger and have a random pattern that gets your attention. Maybe even some beeps.

In fact, I'd rather not have to worry about the damn auto shutoff for 10 minutes.
 
Aimless Ryan,
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