Discontinued The Grasshopper

JCat

Well-Known Member
Accessory Maker
Awesome! Maybe PV will become their Canadian repair depot as well! That would be awesome because PV are absolutely the best to deal with!

Edit: And prices are on part with HL as well. Price is ~$10 more for either SS or Ti after exchange. That being said, shipping is free though! So for me that would mean ~$20 cheaper and 2 days to my door (1 day for most people in Ontario)

So the PV option is cheaper and faster for us Canadians :)
 

biohacker

Well-Known Member
Awesome! Maybe PV will become their Canadian repair depot as well! That would be awesome because PV are absolutely the best to deal with!

If that happens, i'm so in again....and for more than just one! Even without an FC discount! :rofl:

Nice to see that they are priced accurately and fairly unlike Toronto Hemp Company.
 
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howzcat

Hard on Glass
Quick question guys:

Anyone has Randy’s Pack N Stash?
Does it fit the opening of the GH? Or is it too wide?

Can't decide between this or the feeder, but this one is more versatile for my other vapes...just needs to fit the hopper ;)
 
howzcat,

vapviking

Old & In the Way
So what you're saying is that they work effin' great for a while and then it'll break down sooner rather than later leaving you in a hot mess?
That's not exactly what I'm saying.
I said there will be process. No one really knows the return rate of the newest Hoppers, even as the old Hoppers become new ones via the updating during warranty repair. Some have blamed HL for making owners all beta testers and there's a small element of accuracy there. I haven't minded.

I did not say anything about a hot mess; this does not happen to me when my Hopper stops working. I calmly fill out a warranty request form and describe the problem. Next day I mail it in (cost < $3.00 US and I'm 5 minutes from a US Post Office) and in less than 2 weeks its back, working better than before. While I wait I use the other Hopper or another vape (Mighty or -rarely- a Pax2).

If this sounds onerous to you, then I say again this may not be the right vape for you at this time.

On this forum there have been a few more naysayers then HopperHeads(tm) lately, which is fine and fair, but members being repetitive about their problem or their love can tend to skew the general perception of the product.
 

SpudBob

Well-Known Member
That's not exactly what I'm saying.
I said there will be process. No one really knows the return rate of the newest Hoppers, even as the old Hoppers become new ones via the updating during warranty repair. Some have blamed HL for making owners all beta testers and there's a small element of accuracy there. I haven't minded.

I did not say anything about a hot mess; this does not happen to me when my Hopper stops working. I calmly fill out a warranty request form and describe the problem. Next day I mail it in (cost < $3.00 US and I'm 5 minutes from a US Post Office) and in less than 2 weeks its back, working better than before. While I wait I use the other Hopper or another vape (Mighty or -rarely- a Pax2).

If this sounds onerous to you, then I say again this may not be the right vape for you at this time.

On this forum there have been a few more naysayers then HopperHeads(tm) lately, which is fine and fair, but members being repetitive about their problem or their love can tend to skew the general perception of the product.
Im a hopping you are right. Like I said before, I ordered my first as part of the 420 sale. They promised same day shipping. That was 2 days ago and no shipping notice yet. Maybe they took 4/20 off. Do you think??? Anyway Im hopping for a positive experience. From what Ive seen they work great when they work. I JUST didn't know they were so problematic. Fortunately I'm only a couple states over so shipping would be minimal. Im, also, okay with being part of a growing experience. I am part of the now defunked MFLB PA beta test. That, by the way, had mixed results. The PA works good but because of the 4 part setup, designed to make servicing less costly for MF, the leads tend to slip off a lot. Kind of a PITA. Anyway hope the GH experience works for me. I like to sponsor home grown, pun intended, projects!
 

Vapor_Eyes

taste buds
What are the chances of me getting a good GH that won't require me to send it back?
The trouble is you're asking a question that nobody has an answer to. I believe that @Baron23 has not needed a repair yet after over 8 months. There might be a couple others on the forum that have not had issues.

If I had to put a number on it I'd say a realistic chance of a perfect unit is maybe 5%, and a 20% chance would be wildly optimistic. But those numbers really mean nothing at all, they are just my guess.

My question is why are you interested in the Grasshopper? It seems as if you already have three portables and don't vape outside of the house much. I really think a plug-in unit or something like a Supreme or Sticky Brick would be better for you. They will offer better reliability and free you from the hassle of batteries.

I enjoy my two Grasshoppers a lot, but I have had three repairs so far, with roughly 16 months of total combined ownership across two devices. It has been a minor expense and hassle since I'm in the US.
 

biohacker

Well-Known Member
cost < $3.00 US

Does this include insurance and tracking? Only asking because of an incident where someone choose a cheap shipping option w/o tracking and insurance and the GH went MIA. HL apparently offered a small discount on a new GH. This is something that scares me being in Canada, where HL continues to choose the cheapest options to ship, without tracking cross border. @JCat posts explain all of this.

If you're shipping your GH back to the lab, make sure to insure it and get it tracked. If you can do that for less than $3 in the USA, we certainly get fucking hosed up here in Canada.

On this forum there have been a few more naysayers then HopperHeads(tm) lately, which is fine and fair, but members being repetitive about their problem or their love can tend to skew the general perception of the product.

Which is another reason to use more resources than just this forum. I suggest Reddit.... but most people usually want to hear the horror stories anyway, and the GH certainly has no shortage of those.

@SpudBob Think of the GH like batteries.... only good for so many cycles before the performance drops, or stops working altogether.
 
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SpudBob

Well-Known Member
I don't really use batteries , anymore , with MFLB. I use the power adapters and the cigarette lighter
cord on the go. Not the best portability but improves the process greatly! If you STILL have a MF you owe it to yourself to try the PA. Whole different animal than batts!
 
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SpudBob,

vapviking

Old & In the Way
I ordered my first as part of the 420 sale. They promised same day shipping. That was 2 days ago and no shipping notice yet. Maybe they took 4/20 off. Do you think???
If ordered yesterday, that's not two days yet!
I think they say same day ship IF ordered before 2 pm.
In any case today is not over yet in Boulder; they sometimes send a ship conf. late in the evening. And unlike some shippers, HL doesn't seem to send the conf. until after the the package is picked up by the carrier.
Patience building is one of the exercises, btw!
 
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SpudBob

Well-Known Member
I, actually, ordered it on 4/19 but it was after 2PM MT and I'm SURE they took yesterday off. Im just saying on the website they changed it TODAY to 1-2 days to ship. No biggie. I know many waited YEARS for their first GH
 
SpudBob,
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vapviking

Old & In the Way
I, actually, ordered it on 4/19 but it was after 2PM MT and I'm SURE they took yesterday off. Im just saying on the website they changed it TODAY to 1-2 days to ship. No biggie. I know many waited YEARS for their first GH
Oh, they've been known to push the envelope on the truthiness thing, but even that has been improving steadily as they're getting their footing.
 

Hjalmark

Oldest boy alive
Not been here for long time ... checked back today for my usual useless post about some hopper accessories but to be a good Fc member I spend time reading couple of pages of the last post's

I WANT THAT TIME BACK!! :rofl:

Yes hopper is not the most reliable, yes hopper burns your lips native, uhh yes customer service is bad? (not my experience) and yes after I asked for a free sticker after sending in my hopper for repairs they started selling them on the site AND I GOT NO FREE STICKER .. :goat:

But fuck.. Its a pen sized convection vape that milks like a cow and comes with life time warranty, it might break more then ones but owning one? FUCK YES because I have a LOG VAPE THAT NEVER FUCKING DIES :whip:;pd;

And also traveling in Warsaw-Poland and finally found a carry bag that fits hopper and what I need for a day or two off hopping
t5yYMvL.jpg


So yeah like the moral of this story is! Don't own just a hopper as a vape and my new hopper purse is very pretty and you are all envious :smug:


Also why does Fc forum have this >:spliff: smilie? :hmm:

Yes also OMG hopper and dabs!!! :love:
 

vapviking

Old & In the Way
Does this include insurance and tracking? Only asking because of an incident where someone choose a cheap shipping option w/o tracking and insurance and the GH went MIA. HL apparently offered a small discount on a new GH. This is something that scares me being in Canada, where HL continues to choose the cheapest options to ship, without tracking cross border. @JCat posts explain all of this.

If you're shipping your GH back to the lab, make sure to insure it and get it tracked. If you can do that for less than $3 in the USA, we certainly get fucking hosed up here in Canada.



Which is another reason to use more resources than just this forum. I suggest Reddit.... but most people usually want to hear the horror stories anyway, and the GH certainly has no shortage of those.

@SpudBob Think of the GH like batteries.... only good for so many cycles before the performance drops, or stops working altogether.
Not including the cost of a bubble envelope, my postage actually costs +/- $2.62 US for first class which includes a tracking number. I don't know the exact cost, but I believe that for another 2 bucks or so I could insure it fully, but 1.The USPS has never lost a package nor a letter on me, and I'm old, and 2. I wouldn't be comfortable making an insurance claim with the US government about paraphernalia, when it points to an activity quite illegal where I live.

I will not take the bait and make a pun aboot hosing in Canada.

I disagree with your suggestion that, "most people want to hear the horror stories anyway." We all know that this place offers so much more than that to members, so I think you may be pretty far off the mark here.

Personally, I enjoy the travel stories with accompanying photos. Travels With Hopper!

Lately my Hopper really enjoys getting all fired up and slowly crossing the Brooklyn Bridge with the roof open as I whistle the theme from Taxi. If one must enter Manhattan, this is a beautiful way to do it. Exiting feels even better despite the fact that it means you'll be in Brooklyn!
 

biohacker

Well-Known Member
Not including the cost of a bubble envelope, my postage actually costs +/- $2.62 US for first class which includes a tracking number. I don't know the exact cost, but I believe that for another 2 bucks or so I could insure it fully, but 1.The USPS has never lost a package nor a letter on me

Well now I fully understand your stance on why it's such a breeze for you to RMA, that is absolutely insanely cheap shipping. I think I paid about 5X that at least just to ship my Ti to @JCat, but it was fully insured. I had no idea there were US States still stuck in the dark ages on "paraphernalia". That's fucked!

I've never had a lost package either, until recently when USPS claimed a package (brand new MiniVap X2) was delivered to its destination, but wasn't, and has never showed up. I will never insure for less than actual value ever again. Lesson learned, but that was about triple the value of a GH.

I disagree with your suggestion that, "most people want to hear the horror stories anyway." We all know that this place offers so much more than that to members, so I think you may be pretty far off the mark here.

All good, I personally always look at the negative reviews on Amazon before I buy anything there. And I don't buy into the "people only post negative reviews and are more vocal" when positive reviews are filled with shilling as much as the competition creating negative reviews. It's all about your own critical thinking, or lack thereof I suppose.

So nice to see that HL has extended the 4/20 sale!
 

almost there

Well-Known Member
My SS Hopper was bought brand new in Feb 2017. It had a hot back-end and mediocre performance from the get-go. I purchased a 2nd hand Ti one which confirmed that my SS wasn't working up to par. My Ti one worked well for about a week before having erratic behavior and performance and finally completely failing (maybe a month).

My SS I sent back after about 1 week of use. It's a 3 week turn-around from here in Canada. It came back 3 weeks later much worse than I sent it in. Pretty much unusable. I sent it back again as fast as I could get an RMA. I will hopefully have it back next week. I'm not sure that's the average case. But mine has gotten light use (as I've never had it actually working properly for even a day ... I have had it in a usable state for about a week but far from 100%).

So I have a >80% downtime with a brand new Feb 2017 SS Hopper.
so my RMA'ed hopper is looking like it's losing it's power, not quite getting as hot as it should. First week it was maintaining temp pretty well at T5, this week it's tapering off again. I'll just bear with it till it becomes a real issue, looks like you beat me to it with the second RMA. For anyone who's wondering @JCat and I got our ss hoppers at the same time period in Feb '17.
 

guyonthecouch

Well-Known Member
so my RMA'ed hopper is looking like it's losing it's power, not quite getting as hot as it should. First week it was maintaining temp pretty well at T5, this week it's tapering off again. I'll just bear with it till it becomes a real issue, looks like you beat me to it with the second RMA. For anyone who's wondering @JCat and I got our ss hoppers at the same time period in Feb '17.
How many batts do you have in rotation? all performing the same? GHB1's or 2's? Just wondering if it's a batt problem
 

JCat

Well-Known Member
Accessory Maker
so my RMA'ed hopper is looking like it's losing it's power, not quite getting as hot as it should. First week it was maintaining temp pretty well at T5, this week it's tapering off again. I'll just bear with it till it becomes a real issue, looks like you beat me to it with the second RMA. For anyone who's wondering @JCat and I got our ss hoppers at the same time period in Feb '17.
Did you try rotating the dial 50+ times (not in or no battery) and cleaning threads etc? Did you try any GHB1 batteries if you have some?

(Just chiming in on some things that made a difference for me to get a little more longevity)
 

almost there

Well-Known Member
@JCat
Did the rotating thing enough times, it helps once in a while but not always. I have 3 GB2's which was all purchased brand new with the hopper. Honestly my hopper was pretty wimpy from the get go and having a refurbished back end was a temporary solution. Too bad it's only been 2 weeks since I got it back. So far since my purchase I had 1 good week of a properly functioning hopper the entire time.
 

guyonthecouch

Well-Known Member
@JCat
Did the rotating thing enough times, it helps once in a while but not always. I have 3 GB2's which was all purchased brand new with the hopper. Honestly my hopper was pretty wimpy from the get go and having a refurbished back end was a temporary solution. Too bad it's only been 2 weeks since I got it back. So far since my purchase I had 1 good week of a properly functioning hopper the entire time.
what's your method of use? you only use it on T5? ..through glass?
 
guyonthecouch,

MonkeyTime

Well-Known Member
You must be SPECIAL. I ordered mine 4/19 STILL no shipping info WTF????
That doesn't mean it didn't ship! I think a few people have gotten shipment confirmation the day before or of delivery!

That's part of the GH family magic! You're always getting surprised and some of them are good!

This thing has grown on me, and I fought it! It's given me plenty of reasons to shelf it, and yet I reach for it. If the batteries were a little bigger or my unit got more than one load/battery, it would fit most my needs.

A late thanks for all that chimed in on my question about Ti vs SS, in the end I didn't order a backup. To me it still felt like rewarding a company with another sale because the first one I bought doesn't work consistently. I didn't like the sound of that.

I have two voices in this marketplace, where I spend my money and this forum. It sends the wrong message buying another (IMO of course).

Beautiful day to hop outside, don't waste it!
 

JCat

Well-Known Member
Accessory Maker
@JCat
Did the rotating thing enough times, it helps once in a while but not always. I have 3 GB2's which was all purchased brand new with the hopper. Honestly my hopper was pretty wimpy from the get go and having a refurbished back end was a temporary solution. Too bad it's only been 2 weeks since I got it back. So far since my purchase I had 1 good week of a properly functioning hopper the entire time.
So sounds like your experience is almost identical to mine.

I absolutely love this device when it's working. (I got about a month out of my Ti from @biohacker with some fiddling and using GHB1s so I know what it's like to have one working well!)
 

almost there

Well-Known Member
what's your method of use? you only use it on T5? ..through glass?
I use it for 1 or 2 half packs in the evenings. Anymore than the half pack and it'll leave green bits behind. Usually start with T4 and move to T5 after 2 drags. I don't go any lower with the temp bc as is it's barely heating enough to give an even golden finish. Never in my entire ownership has the spent material ever been brown.
 
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Baron23

Well-Known Member
still loving mine. No bragging and I'm not trying to make other feel bad, but mine has been trucking on without a hiccup for nine months now. Used for 5-7 sessions a week so not heavily used.

Last night was a prime example of when I use the GH vs my other vapes. It was 4 am, I was awake yet again with my back just on fire. Stumbled downstairs, quickly loaded the GH and put it on a 14mm J hook, sucked it dry, went back to bed and sleep.

For me, the GH is about the fastest "quick sesh" vape I have. VapCap also but often in the middle of the night I just don't want to mess with a lighter and the fucking click. Just want to push a button and get relief and its perfect for that.

Now, I do understand that Hopper is running a reliability improvement program (well, according to them they are). Bit late IMO as reliability/maintainability should be pricincipal design elements right from the start, but better late than never.

IMO, they will either successfully improve their QA and reliability or this will be a niche vape for those who find its charms outweigh its warts. But, again IMO, if they don't fix the reliability then I don't think the performance and convenience make it worth it.
 
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