i just see the credits i have already used
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The DAVINCI IQ
- Thread starter Davinci_vaporizer
- Start date
i just see the credits i have already used
purplek
710
The first survey stated that user accounts would be credited by the 31st of December...not sure about the second survey because I missed it. Stay vaped y'all!
Reggie Watts
Well-Known Member
Idk...if somebody claims their IQ is untouchable on SP1, either that unit is very different from mine, or that person has ridiculously sensitive hands (and they wouldn't be able to hold any vaporizer, not just this one).
Edit: To be fair, I haven't tried leaving it on SP1 for a long session. Maybe it gets that hot after a long enough session (like 20 minutes) on any temp.
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DenvertheJake
New Member
You're right Reggie. Being an asthmatic I vape at low temps only. It does get "hot" after 20 minutes on sp1 but I would compare it to a moderate hand warmer. Nothing like it's being stated here.
joeblowssmoke
Member
In my experience people just vape differently. I like to milk my avb until it's black. This means I like long sessions and also vape at the highest temps my vapes go. Because of this I had 3 craftys fail. Many people say that their crafty has worked from the start and that some were just faulty but I'm convinced my long sessions are what did my craftys in. Either way, longer sessions definitely give the heat more time to radiate outward and make the vape warmer. My IQ has gotten hot enough to make me wonder if it could be a problem, but the heat has never been anywhere near burning me. I'd say I've averaged 15-20 minute sessions with the IQ so far and it's at 430° a majority of the time.
Everything about this vape seems like it could be the best portable yet. I've had a few problems though. Has anyone else had a problem with connecting to the app? And as my final comparison to the crafty, the IQ just seems to not make the same clouds as my crafty or my solo. I'm hoping it just needs a little seasoning and then it'll be ready, but we'll see!
DenvertheJake
New Member
I had an issue when using the app with my cell phone which is an S5. I then tried it on my Ipad and it worked flawlessly. Obviously doesn't help if you don't have an apple ios product.
joeblowssmoke
Member
Odd. I have an iPhone so it must just be something else. Sure it will be fixed eventually.
Vaporcussion
Well-Known Member
I'd like to see the numbers in PT scroll a little slower; it goes by too fast, keep passing my temps....
INeedARefund
New Member
Hello,
Can anyone Please tell my why it is acceptable for me to be Cyber-Bullied, Defamed and Slandered on this site with no protection whatsoever?
Can anyone find any post where I mentioned a single Race or said a single negative thing about ANY Race?
Can anyone tell me why the user who called me a Racist, Defamed, Slandered and Cyber Bullied me ( All of which are against Federal Law) was not Punished and Muted as I was?
And why all those that "Liked" the Post of this User calling me a Racist were not also punished?
I have contacted my Lawyer and he informed me all this falls Under Cyber Bullying.
I did NOTHING wrong or to deserve such treatment.
Can I at least get an Apology?
Thanks Everyone!
DenvertheJake
New Member
Have you tried reinstalling the app?
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INeedARefund
New Member
Hello,
Can anyone from
DAVINCI PLEASE HELP ME ? !!
The unit I received from you is DEFECTIVE and does not work at all. Unit will turn on but temperature will not go above 90 degrees. I have tried several batteries with same results. It is the Unit, not the battery. I have called you everyday for two weeks and sit on hold for over 2 hours every time, with no answer. I have left you messages thru your website with no response. I have left messages on your voicemail, with no response.
What Unacceptable Customer Service
This item also comes with a 10 Year Warranty, but this company cannot offer the Warranty IF they will not answer their PHONE, CHAT, MESSAGES, or VOICEMAIL.
I need a FULL Amounted REFUND ASAP or I will have my Credit Card take the Money Back from you.
Thank you so much!
Order #57791
Order Date: Nov 1st 2016 @ 12:20 PM
Order Total: $280.54
On December 9th I left a message thru your website Ticket # 24026
Still NO Response as of yet.
I left you a VoiceMail Message on December 9th
Still No Response as of yet
I Filed a Dispute Claim thru PAYPAL last week,
AGAIN, NO RESPONSE
Absolutely No way to contact these people.
Just today I received emails from Davinci stating to "Order Now to receive before Christmas!"
So, you are shipping orders in real time now, but you cannot answer my Voicemails, Emails, Chats or Paypal Claim - WOW!
I am Disabled and HIV Positive
I need my Medical MJ just to eat to take my MEDS so I will not Die!
Your IQ Vaporizer did not Function, it is DEFECTIVE !
I have lost $300 of my very limited Social Security Disability Income thanks to you.
What a Marry F'ing Christmas to Me
PLEASE HELP ME!
ANYONE?
ANYONE?
BUELLER?
UPDATE!
Just received a NEW Ticket # from Davinci because I emailed them again after I posted this.
New Ticket # is 24962
Please open my Ticket Davinci! ???
Hello ?
I bet Mr President Trump could get me my Refund from you!
For an Update,
Davinci finally responded to me stating all I needed to do to get a Full Refund was to Ship the Unit back and email him the Tracking #.
In a following email he stated that ONLY if I wanted a Replacement Unit I would need to get an RMA # and provide him a Serial #.
I have copies of these emails for any Legal Purposes.
I shipped the Unit back this morning and emailed him the Tracking #.
He then replied back to me that If I did not Include an RMA # and Serial # that he would return the unit back to me No Refund.
I replied back and told him to scroll down and read his earlier message that all I needed was a Tracking # for a Full Refund.
He then told me I was Uncooperative.
Well Good Luck to anyone Else who tries to get a Refund from these People.
They will try every trick in the book to get out of it.
By the Way, this is NOT Company Bashing, it is Honesty.
I am ONLY trying to help others who lost their Money on a Defective Unit.
Is that so Wrong or Evil of Me?
Good thing I have Legal Documented Proof of EVERYTHING!!
Adobewan
Well-Known Member
Sorry to hear about your situation INeedARefund. It sounds awful, and surprising.
While Cort and Shauntel have their hands full with the launch and only seem to be getting CS up to speed recently, I'm surprised to hear that response from them. They have history here on FC, many of us have been treated quite fairly by them.
You mentioned that he said you were uncooperative, but you didn't mention if you're issue is being taken care of or not.
If not, you may want to reach out again and, knowing your justifiably feeling mistreated, try to mask your frustration when communicating with them. You've made your legal position, and willingness to take action in the face of unfair treatment clear, you have a position of strength. You can re-approach peacefully knowing the law is behind you.
I only stick my nose into this because it's hard to imagine, not only DV being so unfair, but them refusing your refund.
And as crazy as it sounds, I would still recommend a replacement unit instead of the refund, the IQ is that good.
Good luck, I still have faith your issue will be taken care of.
Volteric
Well-Known Member
Recieved black IQ today. Wow! The taste is remarkable. It's very elegant and sexy. Thing is a beast though in its appetite for flower. Tried 3 different strains. Noticed a light tingling glaze in my mouth from fresh hits. When the flavor drops like all vapes it handles itself well. Spent yet cool taste.
INeedARefund
New Member
Warning point issued for continued company bashing and discussing staff decisions. :) for the screenshot
Thank You Adobewan for your kind words! 
I was beginning to think there were no kind people left in the world after all the bashing and abuse I have received from users and workers from this site.
All the Likes on my posts that I have received from other members on here Keep being Deleted from people who work here.
My Username about, 2 hours ago had been changed to (INEEDABETTERATTITUDE) and then just recently I see was changed back to (INEEDAREFUND)
GOOD THING I SCREENSHOTTED EVERYTHING FOR MY ATTORNEY! EVERYTHING!
CYBERBULLYING IS AGAINST THE LAW, PERIOD
I was Suspended from this Forum because I mentioned the Word Trump in an earlier Post and was told I was bashing Davinci for speaking the TRUTH!
Yet I am bashed, bullied and called a Racist and nothing happens.
I SCREENSHOTTED IT ALL FOR EVIDENCE, no worry
By the way DELETING or CONCEALING Evidence is A Major CRIME!
And Contempt - so my Lawyer says
ANYWAY, yes the One full day that my IQ worked I will Admit it was the BEST Vaped I ever used!
Which is why it hurts so much more to for so very long now not have had my issue addressed.
Davinci said I will not get a refund because I shipped the Unit to a Warehouse and they will not know what to do with it without an RMA number or Serial number.
But in the box I included all forms of Receipts and a Print out of the email where he stated to ship the unit and send him the Tracking # for a Full Refund.
He was very Rude to me in his last email and said I was Uncooperative.
Well, I have all Documented Proof on my side as my Financial Institution assured me today and Promised me they will be giving me my Full Refund Despite what Davinci says.
So I WON this Battle!
By the way I will Screenshot this Post and any Likes it Receives as Evidence for when the Likes will soon be Deleted, or if this Post gets Deleted to conceal evidence.
Thanks so much!
I was beginning to think there were no kind people left in the world after all the bashing and abuse I have received from users and workers from this site.
All the Likes on my posts that I have received from other members on here Keep being Deleted from people who work here.
My Username about, 2 hours ago had been changed to (INEEDABETTERATTITUDE) and then just recently I see was changed back to (INEEDAREFUND)
GOOD THING I SCREENSHOTTED EVERYTHING FOR MY ATTORNEY! EVERYTHING!
CYBERBULLYING IS AGAINST THE LAW, PERIOD
I was Suspended from this Forum because I mentioned the Word Trump in an earlier Post and was told I was bashing Davinci for speaking the TRUTH!
Yet I am bashed, bullied and called a Racist and nothing happens.
I SCREENSHOTTED IT ALL FOR EVIDENCE, no worry
By the way DELETING or CONCEALING Evidence is A Major CRIME!
And Contempt - so my Lawyer says
ANYWAY, yes the One full day that my IQ worked I will Admit it was the BEST Vaped I ever used!
Which is why it hurts so much more to for so very long now not have had my issue addressed.
Davinci said I will not get a refund because I shipped the Unit to a Warehouse and they will not know what to do with it without an RMA number or Serial number.
But in the box I included all forms of Receipts and a Print out of the email where he stated to ship the unit and send him the Tracking # for a Full Refund.
He was very Rude to me in his last email and said I was Uncooperative.
Well, I have all Documented Proof on my side as my Financial Institution assured me today and Promised me they will be giving me my Full Refund Despite what Davinci says.
So I WON this Battle!
By the way I will Screenshot this Post and any Likes it Receives as Evidence for when the Likes will soon be Deleted, or if this Post gets Deleted to conceal evidence.
Thanks so much!
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momofthegoons
vapor accessory addict
Clean up in Aisle DaVinci!! I have just deleted the last four posts that were off topic responses to INeedARefund. In the future, if you see a problem, hit the report button. If you feel the need to respond to something like this, please take it to pm. 
Wrong. Moderators cannot remove likes from posts. Members can remove them after applying them, however.
Incorrect again. You were banned from this forum for breaking forum rules regarding bashing of companies and keeping harmony in the forum. And were given a break the second time you broke the same rules after getting a warning point for a previous post. It wasn't until you questioned moderator actions publicly (again a rule breaker) with a sarcastic post that you were given your second point.
This forum is for discussion of vaporizers. We allow members to voice their problems ONCE and then their resolutions to them. It is not a platform for people to solve their customer service problems. It is also not a platform for political agendas. You took it over the line when you called DaVinci scammers and brought politics into play. The only posts of yours that have been deleted are one that called out another member for a perceived insult and two that you reported that had deleted content (that YOU had deleted). Every other post is intact and there for the world to see.
We will not tolerate any further bashing of DaVinci or the forum by you. You have received your refund so there should be nothing further to complain about. And let me remind you of another of our rules:
- If you don’t like the rules or the moderation, feel free not to visit.
There are comments from some users about heat problems. This looks like it warped from heat. If there was adhesive holding this metal casing in place it likely failed from excessive heat as well. While most portable vaporizers are expensive I learned they can't be used heavily like desktop units. It's best to rotate using a few portable vaporizers or just spend the money on a desktop unit.Alas, the front left metal casing (where the poker is kept) just came dislodged. I can't get it to reset, it's just sticking up. Help?
MonsterWithoutBorders
Philosophim
Not quite the right thread but....
I got some Sanyo NCR18650GA 3500mAh 10A Flat Top Battery from imrbatteries and I am
not sure what to think. The batteries were unmarked with a paper label on them. They seem
to charge correctly but I am not sure they are real.
I got some Sanyo NCR18650GA 3500mAh 10A Flat Top Battery from imrbatteries and I am
not sure what to think. The batteries were unmarked with a paper label on them. They seem
to charge correctly but I am not sure they are real.
Yup! Our shipping schedule is back to normal. You will only be able to place orders for IQ's in colors and quantities that we have in stock.
The IQ uses more power than it can charge the battery with. If you would like to use the IQ while charging you will need 10-15% charge before turning on the vape and continuing to charge.
The Blue is one of my favorites! What was the name of your LHS that you got your IQ from?
@Davinci_vaporizer
So i wanna buy the IQ asap, but i need to make sure that all issues that has been reported are already solved in the new units send out. (I heard about superglue used on some parts, unit acting weirdly, the zarconia ball being damaged/stuck when the unit arrives) I'm not too excited to hear that there is pretty big chance that your quality control wasn't good enough and i may get defected unit. Thanks!
To calm some of your concerns. We do not use super glue at all in the vape. There are a few parts that are applied using a Heat safe adhesive but it is by no means the OTC super glue that is not safe to be used with heat or inhaled. I've also only heard of 1 chipped pearl, the pearls can be difficult to unscrew because it is on a silicone post that flexes when you twist it. The best way to adjust the pearl is to push and twist when adjusting.
This vape is sick. I purchased it locally on a Christmas sale and I'm really liking it.
I'm using the 10mm adapter on a whip to drive some glass. I'll be getting @Ratchett 's waterpipe adapter so I can eliminate the whip. This thing RIPS through glass at 420-430* and is super smooth. Heats up really fast too. This is going to be my portable Cloud Evo for when I want to bring my glass somewhere but won't be able to plug in somewhere.
Highly recommended. I'm thinking about what I can experiment with in the flavor chamber.
Awesome Picture! Glad you are loving the IQ! What was the name of your LHS that you got the IQ from?
Best thing to use in that space is an alcohol dipped q-tip. It should slide past the o-ring and into that cavity and you should be able to twist and clean out that space!
And I must say, the rep has been incredible on this page, dealing with us freaks and connoisseurs, almost everyday. Hats off to the Davinci rep!
Dude your making me blush!
Our RMA process typically takes 4-5 days once we receive the unit back. We have had a strange shipping/ working schedule the last 2 weeks with the holidays and the mess with all of the shipping carriers. Might take a little longer during the next week until after the holiday.
Man...I let my bowl get dirtier than normal (because I was away from home and exclusively using IQ) and I realized there is a hairline crack in the bowl...
This means it had to always be present because I never dropped it.
Unless the zirconia bead cracked it while closing...
@Davinci_vaporizer what's the procedure for something like this?
I've only had it over a week...what's the RMA turnaround time look like?
Edit: on a side note I left my flavor chamber empty for the first time since I got it...and holy fuck! It makes a defference...might have to update my review!
This vape hits harder than I previously stated!!!
The IQ is a whole other animal with an empty flavor chamber! Looking at the picture I actually don't think it's a crack but rather the seam of where the ceramic was rolled into it's cylinder shape. Kind of hard to tell by the picture.
The external shell of the IQ under normal conditions reaches 89-98 degrees like many other metalic shelled vaporizers. Do you think that the external shell of your IQ is getting warmer than that?
Hey man, lets get in contact via PM and see if we can turn this thing around. We keep records of all of our correspondence in CS as well. I haven't tainted myself with all of that yet because I want to see if I can help you with a fresh prospective and voice.
Thanks for the back up here! Hoping to get him all the help he needs to make this right!
Vaporcussion
Well-Known Member
@Davinci_vaporizer did you see my post and pic on the loose metal casing? Please advise, thanks
http://fuckcombustion.com/threads/the-davinci-iq.22792/page-40#post-1064310
Thanks; not sure why you assumed I've used this unit heavily? I just got it a few weeks ago, and am just getting started
I have two desktops, and my MIGHTY reigns supreme as my daily driver. I do switch between vapes constantly. I've certainly used my Ascents heavily over the years...I don't think the above problem has anything to do with heat or overuse. (Also I'm a low temp vapor, 330-360)
What happened was, I was trying to get the flavor chamber out, and only the cap came out; so I was fishing with the poker to try and pry out the chamber when I noticed I was lifting up the whole metal casing. So I think it was me, and not excessive heat. Waiting for @Davinci_vaporizer to advise....
Hmm,
What I don't understand, is, if the unit if never going to charge to 100% while you vape, but instead go the other direction, why are you presenting it as a viable option? For example, If battery is at 30%, and you plug in charger and start vaping, It won't stay at 30%, it will still go down, correct?
The best way not to beat this horse, is for Davinci to let us see the actual battery percentage in the app. Those little bars are ok for on the fly, but we could make smarter decisions if we could see it. (Cue Zappa)
Then, we can test it accurately; by charging from zero to 15%, and seeing if we could get a full 10 minute session without it shutting off. Personally, I would just be steering people towards batteries; the DAVINCI IQ ROCKS even though it doesn't have pass through charging (that's right, I said it!) Also, not sure I would be comfortable charging while vaping at higher temperatures, it gets warm enough
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Well I can't talk to CS, but I just gotta say that having the DaVinci rep on the forum is about as good and better in some ways.
@Davinci_vaporizer I am completely won over to DaVinci because of your grace, fairness and integrity when helping forum members and answering questions. The IQ is a good enough product that you can easily stake your rep on it, it's nice to see you doing this often.
@Davinci_vaporizer I am completely won over to DaVinci because of your grace, fairness and integrity when helping forum members and answering questions. The IQ is a good enough product that you can easily stake your rep on it, it's nice to see you doing this often.
scalescliffs
cashed
The Headquarters in Tempe, Arizona
Randy Lahey
Well-Known Member
@Davinci_vaporizer - You said that end of month you would be shipping into Canada. Torontovaporizer.ca told me yesterday that they are completely in the dark as to when they are getting supply from you. They literally have no idea which to me seems strange since you told me that the units ship to canada this week.
I posted this question on the other thread but it was not answered: (A) Which CDN vendor can I go to to order this product? Which one will be the first to get product (or has it now)? (B) IS it faster to order direct from you and if I do, do I pay customs/brokerage getting it over the border?
I would like to place an order today. Thank you.
I posted this question on the other thread but it was not answered: (A) Which CDN vendor can I go to to order this product? Which one will be the first to get product (or has it now)? (B) IS it faster to order direct from you and if I do, do I pay customs/brokerage getting it over the border?
I would like to place an order today. Thank you.
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@Davinci_vaporizer RE: units in Canada, I also would like to know when we are getting the IQ in Canada. Thank you
From what it looks like and from what you discribed in your post. You might have bent the metal platte slightly with the metal pic when you were fishing our your Flavor chamber. It shouldn't effect the overall effectiveness of your vape. The metal there is very thin and can bend and be difficult to shape back correctly.
We bring it up as a feature because there are several of vaporizers on the market that you can nor use the vape AT ALL while it is charging. While you are correct if you have 30% plug it in and start using it when you are finished with your session you will still have less than 30% battery however the rate in which the battery depletes itself is reduced so that you will be able to finish your session with that remaining bit of battery.
Thanks for your kind words! Making me blush through the internet. I feel like your buttering me up for something lol.
We appreciate all of the great feedback that you guys give in these threads. All of your findings, troubles, likes, dislikes, tips, tricks, and ideas are all things that we read and listen to to help shape and mold our thinking to built new and innovative products. I have a ton of fun reading and interacting with you all and I love doing it. Even tho some of you guys like to piss me off sometimes I still love this community and everyone in it wouldn't trade it for anything.
We were expecting to get our Canadian and European distributors vaporizers by the end of this month. I believe that it most likely will be closer to the mid-Late January before we have stock to send them.
A) You can order from any CDN vendor that is on our authorized reseller list on our website here. http://www.davincivaporizer.com/authorized-resellers/. As far as which one will have stock first it is really tough to say. I'm sure Toronto Vape, Vaped.Ca, Namaste, and BC vapor will likely all have them around the same time I'm not to sure who has priority in that queue.
B) Currently it might be faster to order direct through us or another authorized dealer. Currently we have a promotion for a free carry case with your order. If you are a returning Davinci Customer you still qualify for our loyalty program and will receive $51 store credit.
